Doris Turkovich
Yorktown,VA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
37
37
years of professional experience
Work History
Front Desk Receptionist
C. A. Barrs Contractor, Inc.
04.2000 - 12.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Bank Teller
Bank Of Virginia
10.1977 - 10.1983
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
High School Diploma -
Aliquippa High School
Aliquippa, PA06.1964
Skills
- Cash Handling
- Appointment Scheduling
- Administrative Skills
- Office Organization
- File Organization
- Front Office Management
- Administrative Support
- Office Administration
- Office Management
- Mail Sorting
- Mail handling
- Basic accounting
- Bookkeeping
- Office supplies inventory management
- Punctual and Reliable
- Courteous and Professional
- Visitor and Customer Relations
- Telephone Etiquette
- Mail distribution
Additional Information
Previous experience includes inventory clerk at Walmart Distribution Center
in Williamsburg and parts clerk for Suttle Motor Corporation.
Timeline
Front Desk Receptionist
C. A. Barrs Contractor, Inc.
04.2000 - 12.2014
Bank Teller
Bank Of Virginia
10.1977 - 10.1983
High School Diploma -
Aliquippa High School
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