Dorisa Smith
Warner Robins,GA
Summary
I excel in maintaining high hygiene standards and enhancing guest experiences through meticulous attention to detail and strong teamwork. Skilled in health and safety compliance, I effectively trained staff, improving room inspection compliance, and contributed to a positive guest environment.
Overview
2025
2025
years of professional experience
Work History
Housekeeper
Hilton Garden Inn
- Addressed guest preferences to enhance stay experience.
- Maintained high hygiene levels in all storage units.
- Repositioned furniture to clean baseboards.
- Clean rooms within 30 to 35 min per room
Housekeeper
Courtyard by Marriott
01.2024 - Current
- Clean guests rooms assigned and according to priority.
- Follow OSHA regulations and hotel requirements and maintain supplies and tools needed for tasks
- Handle guests complaints and inquiries and ensure confidentiality and security of guests.
- Perform duties with attention to detail, accuracy, follow through and courtesy
Housekeeper
Best Western Plus Hotel
06.2023 - 01.2024
- Clean guests rooms as assigned
- Changed bed linens and collected soiled linens for cleaning , start the dishwasher to clean the dirty dishes that guests have used
- Maintained clean and comfortable environments in the hotel rooms by vacuuming, cleaning windows, and dusting.
Housekeeping Supervisor
Hilton Garden Inn
05.2022 - 06.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Worked with front desk to respond promptly to all guest requests.
- Communicate repair needs to maintenance staff.
- Assigned housekeeping staff to specific rooms and rooms blocks
- Receiving shipments for housekeeping department.
- Complete morning paperwork and end of the day paperwork.
Education
Associate Of S - Medical Administration Assistant
Ultimate Medical Academy
Clearwater, FL10.2019
Diploma - Medical Administration Assistant
Ultimate Medical Academy
Clearwater, FL12.2018
GED - Basic Studies
Middle Georgia Technical College
Warner Robins, GA05.2012
Skills
- Teamwork
- Customer service
- Health and safety compliance
Timeline
Housekeeper
Courtyard by Marriott
01.2024 - Current
Housekeeper
Best Western Plus Hotel
06.2023 - 01.2024
Housekeeping Supervisor
Hilton Garden Inn
05.2022 - 06.2023
Housekeeper
Hilton Garden Inn
Associate Of S - Medical Administration Assistant
Ultimate Medical Academy
Diploma - Medical Administration Assistant
Ultimate Medical Academy
GED - Basic Studies
Middle Georgia Technical College
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