Doris Dale Webb
Summary
Bilingual (Spanish)
Ability to manage priorities meet deadlines
Writing and verbal communication
Achieve projects and duties within time constraints
Multi-tasker and organization skills
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Manager
Banner University Family Care
06.2017 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
- Evaluated treatment plans against individual goals and healthcare standards.
- Participated in community events to promote services and engage with public.
Case Manager
Bridgeway Health Solutions
06.2011 - 09.2017
- Meet regularly with ALTCS members for services
- Interact with local providers to ensure needs of members are met.
- Connect families with needs and available community resources.
- Provided comprehensive management services to all clients including intake assessment and benefits.
- Social work practices with high risk population.
- Conducted thorough assessments of clients'situations, identifying issues, goals, and necessary interventions.
Medical Services Authorization Specialist
Cochise Health Systems
07.2009 - 09.2011
- Lead authorization specialist in DME and past authorization in medical services.
- Interact with health care providers to ensure proper documentation is collected relating request
- Submit quarterly authorizations to contracted providers with LTC.
- Wheelchair log maintained and submitted to AHCCCS for monthly review.
- Scan all referral documentation into each members chart.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
Clinic Health Information Coordinator
Southeast Arizona Medical Center
07.2007 - 07.2009
- Maintain confidentially of all SEAMC employee and clinic patient health information,
- Retrieve and provide medical records for authorization request.
- Enter multiple patient charges daily and kept weekly statics on visits.
- Served as resource person regarding clinic information system.
- Assisted all back up support to office clerks and medical assistants.
- Improved patient data accuracy by meticulously reviewing and updating medical records.
Education
No Degree - General Studies
Cochise College
Douglas, AZHigh School Diploma -
Douglas High School
Douglas, AZ05.1982
Certification
Adult Mental Health First Aid USA 2023
Certification of completion in HIPPA and medical records law 2008
AHCCCS Reinsurance Certificate 2024
Completion and in compliance with fraud waste and Abuse 2024
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Banner University Family Care
06.2017 - Current
Case Manager
Bridgeway Health Solutions
06.2011 - 09.2017
Medical Services Authorization Specialist
Cochise Health Systems
07.2009 - 09.2011
Clinic Health Information Coordinator
Southeast Arizona Medical Center
07.2007 - 07.2009
No Degree - General Studies
Cochise College
High School Diploma -
Douglas High School
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