Doris Roland
Gary,IN
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 5 years of experience in leading organizational business units.
Overview
15
15
years of professional experience
Work History
Supply Chain Manager
Ameristar Casino/Hotel-PENN Entertainment
06.2022 - Current
- Hire, train, mentor, discipline and develop a highly productive and engaged team by providing training and development for new and existing team members for internal and external growth opportunities as well as reward & recognition programs
- Manage all internal warehouse deliveries, internal inventory levels using FIFO and managed pars to eliminate waste and spoilage
- Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
- Manage and maintain supplier part # catalogs and pricing through monthly reporting and internal software programs
- Negotiate pricing with vendors for goods and services
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Source suppliers based on property needs through internal sourcing events and quote requests
- Negotiate and route property contracts for entertainment, gaming, capital projects, facilities and all other property needs
- Manage property diversity spend initiatives through quarterly reporting and attending diversity events to maintain compliance with Indiana Gaming Commission and Penn Entertainment
- Manage all property records and destruction according to compliance regulations
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Leveraged analytics tools for in-depth analysis of supply chain data, resulting in actionable insights for process improvements.
- Manage dept
- P&L through checkbook balancing and accruals.
Assistant General Manager
Quiet Logistics 3PL
01.2020 - 06.2022
- Plan and supervise the daily activities of all functions with proper utilization of space and equipment for designated clients in accordance with the agreed upon SLA’s with a high level of quality and accuracy
- Execute customer expectations and effectively communicate these expectations to the team via strategic plan, budgeting, forecast and special projects through direct communication with our customer relations liaison
- Train, mentor, discipline and develop new and existing ops managers, leads, right hands, and team members for internal and external growth opportunities
- Manage/decreased labor % to revenue by managing work schedules for over 400 team members through forecasting projections and needs of the business for peak/nonpeak season
- Develop a highly productive and engaged team by managing the talent acquisition dept, training, performance management, and reward and recognition programs
- Establish standard work procedures and ensure procedures are properly and consistently implemented
- Ensure the efficient and safe operation of material handling equipment
- Conduct operations in a manner that promotes warehouse security and employee safety in accordance with OSHA and other appropriate policies/procedures
- Prepare and analyze daily, weekly productivity reports and address any issues with the team in a timely manner
- Ensure current and accurate inventory control for each customer’s products
- Receive, document customer deliveries for accuracy and ensuring FIFO is implemented to eliminate delays in product availability
- Manage/monitor outbound picking and shipping strategies to ensure that customer/retail and DC orders are delivered in a timely manner
- Actively participate in warehouse planning and townhall meetings
- Perform daily stand-up shift meetings with associates and communicate daily expectations and any upcoming schedule changes.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Lead Commodity Replenishment Buyer
US Foods
01.2016 - 12.2020
- Improved inventory management by accurately forecasting product needs and placing timely orders.
- Maximized profit margins by negotiating favorable pricing with suppliers and implementing cost-effective purchasing strategies.
- Enhanced supplier relationships through effective communication, building trust for long-term partnership opportunities.
- Streamlined ordering processes to reduce lead times, ensuring consistent product availability for customers.
Director of sales
John Handcock/Willis Tower (Event Network)
01.2012 - 12.2016
- Built relationships with customers and community to establish long-term business growth.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.
- Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Retail Director Multi Outlet (UIC)
Sodexo
01.2009 - 12.2012
- Boosted sales performance by implementing innovative merchandising strategies and visual displays.
- Increased employee retention rates by providing ongoing professional development opportunities and recognizing outstanding performance.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Applied Sciences
Malcolm X Community College
Chicago, IL05.1998
High School Diploma -
Jean Baptist Point DuSable
Chicago, IL06.1992
Skills
- Forecasting Accuracy
- Strategic Sourcing
- Demand forecasting
- Expense Control
- Federal contracting
- Logistics Management
- Continuous Improvement Initiatives
- New Vendor Setup
- Supplier Relationship Management
- Supply Chain Management
- Data Management
- Analytical and Critical Thinking
Websites
Timeline
Supply Chain Manager
Ameristar Casino/Hotel-PENN Entertainment
06.2022 - Current
Assistant General Manager
Quiet Logistics 3PL
01.2020 - 06.2022
Lead Commodity Replenishment Buyer
US Foods
01.2016 - 12.2020
Director of sales
John Handcock/Willis Tower (Event Network)
01.2012 - 12.2016
Retail Director Multi Outlet (UIC)
Sodexo
01.2009 - 12.2012
Applied Sciences
Malcolm X Community College
High School Diploma -
Jean Baptist Point DuSable
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