Dorjana Plew
Highland,NY
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 20 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in General medicine, Behavior health and rehabilitation unit such as Detox and Mental health ,inpatient and outpatient services. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented staffing professional with strong understanding of recruiting and staffing solutions. Proven track record of successfully managing recruitment initiatives and filling positions. Experienced with finding qualified candidates, coordinating interviews and onboarding new hires. Skilled Staffing Specialist offering more than 3 years of experience in talent acquisition and retention strategies for employee . Talented at assessing, defining and aligning client needs and developing effective recruiting programs. Strong communicator and liaison between clients, candidates and management teams. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Home Health Aide
William Mcrakeen
12.2022 - Current
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Transported clients for medical and personal outings.
- Scheduled and coordinated medical appointments.
Patient Care Technician, ICU
Northern Dutchess Hospital
05.2007 - 12.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Enhanced patient comfort by providing compassionate care, addressing concerns, and maintaining open communication.
- Assisted nursing staff in administering medications, monitoring vital signs, and updating electronic health records for accurate documentation.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Contributed to a positive ICU environment by collaborating effectively with interdisciplinary team members on patient care plans.
Patient Care Technician, Emergency Department
MID HUDSON REGIONAL HOSPITAL
05.2013 - 06.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts
- Organized and maintained general supply storage areas
- Answered patient assistance calls, assessed needs and offered qualified support
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
- Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Documented observations and baseline measurements in medical records
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Contributed to efficient emergency department operations by effectively prioritizing and managing tasks.
- Improved patient satisfaction with timely and accurate communication regarding procedures and updates.
- Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning.
- Maintained a clean and safe environment for patients, visitors, and staff through adherence to infection control protocols.
- Facilitated smooth transitions of care by communicating pertinent information at shift handovers or transferring between departments.
- Increased accuracy in documentation by maintaining thorough patient records reflecting interventions provided and outcomes observed.
- Utilized advanced technical skills to operate specialized equipment such as EKG machines, glucose monitors, and oxygen therapy devices.
- Supported quality improvement initiatives within the emergency department resulting in enhanced patient care delivery processes.
- Conducted hourly rounding on assigned patients for consistent assessment of well-being or changes in condition requiring intervention or escalation to nursing staff.
- Streamlined workflow within the Emergency Department by actively identifying bottlenecks that impeded efficiency and collaborating with the multidisciplinary team to resolve them.
- Enhanced patient education by providing clear, concise explanations of procedures and post-discharge care instructions tailored to individual needs.
- Facilitated rapid response to critical events in the Emergency Department by remaining alert, prepared, and engaged throughout each shift.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Collected and transported specimens to prepare for lab testing.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Nursing Administration Staffing Coordinator
MID HUDSON REGIONAL HOSPITAL
01.2017 - 05.2020
- Communicated with patients, ensuring that medical information was kept private
- Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors
- Implemented procedures necessary for compounding, mixing, packaging and labeling
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
- Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, OBRA, payroll and benefits administration and general liability
- Collaborated with Unit manager's to maintain daily operations
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Reviewed job applications to identify, vet and recommend optimal candidates
- Conducted salary survey research for both exempt and non-exempt positions
- Managed employee rewards programs
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases
- Shadowed employees to determine accurate description of duties and skills required for each position
Education
Some College (No Degree) - CNA
ULSTER BOCIES
Lake Katrine, NYHigh School Diploma - undefined
MUHARREM COLLACKU
ALBANIA2000
Skills
- Healthy meal preparation
- Therapy programs
- Relationship building and retention
- Training and mentoring
- Progress Documentation
- Patient transportation
- Client documentation
- Behavioral Management
- Behavior redirection
- State regulations knowledge
- Behavioral support
- Patient Transport
- Recording vital signs
- Medical Charting
- Mobility support
- ADL support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
Certification
BLS
CNA
Timeline
Home Health Aide
William Mcrakeen
12.2022 - Current
Nursing Administration Staffing Coordinator
MID HUDSON REGIONAL HOSPITAL
01.2017 - 05.2020
Patient Care Technician, Emergency Department
MID HUDSON REGIONAL HOSPITAL
05.2013 - 06.2021
Patient Care Technician, ICU
Northern Dutchess Hospital
05.2007 - 12.2022
Some College (No Degree) - CNA
ULSTER BOCIES
High School Diploma - undefined
MUHARREM COLLACKU