Dorlan Gladson
Brooklyn
Summary
Proactive and patient professional with extensive experience in maintenance supervision and customer service. A knack for training teams, managing operations, and implementing preventive measures that enhance efficiency and safety.
Overview
6
6
years of professional experience
Work History
Maintenance Supervisor
InnerForce Tots
Howard Beach, NY
09.2021 - 04.2026
- Oversaw daily maintenance operations, ensuring adherence to safety standards and protocols.
- Implemented preventive maintenance measures which reduced downtime and improved workflow.
- Managed scheduling and prioritization of maintenance tasks to optimize workflow.
- Trained new team members on equipment handling and maintenance procedures, enhancing team safety awareness.
Greeter
Manhattan Motorcars
Manhattan, NY
03.2021 - 09.2026
- Welcomed customers with a friendly demeanor, creating world-class first impressions.
- Shared details on promotions to enhance customer engagement.
- Coordinated appointments and vehicle deliveries to ensure seamless customer experience.
- Managed customer inquiries to provide timely support and resolve issues.
- Monitored showroom environment for cleanliness and organization.
Education
No Degree - Theological Studies
Northern Caribbean University
Mandeville, Manchester- Jamaica W.I.High School Diploma -
Anchovy High School
Anchovy, ST. James, W.I06.2001
Skills
- Patience and composure
- Initiative and Self-motivation
- Team player mentality
- Conflict mediation
- Strong work ethic
Timeline
Maintenance Supervisor
InnerForce Tots
09.2021 - 04.2026
Greeter
Manhattan Motorcars
03.2021 - 09.2026
No Degree - Theological Studies
Northern Caribbean University
High School Diploma -
Anchovy High School