Dorleivis Chanthavisay
Pinellas Park
Summary
Results-driven Division Manager with over eight years of experience in Human Resources. Extensive background in client management, talent acquisition, HR operations, and team leadership. Successfully doubled client portfolios and enhanced recruitment, payroll, and administrative processes. Adept at resolving conflicts, improving employee engagement, coordinating corporate events, and ensuring compliance with legal and governmental standards. Passionate about delivering operational excellence and building strong, lasting relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Division Manager
First Business Solutions Usa Inc
Miami
02.2021 - Current
- Achieved a 100% growth in the client portfolio by proactively engaging with prospective clients, identifying their needs, delivering customized talent solutions, and consistently closing successful sales.
- Oversaw the full recruitment cycle: optimized job postings, crafted accurate job descriptions, evaluated and shortlisted candidates, conducted one-on-one interviews, verified references, and successfully coordinated final interviews with clients, achieving high placement success rates.
- Succeeded in payroll processing, calculating vacation days and overtime, maintaining detailed records of hours worked, and coordinating employee requests for medical leaves, salary increases, and vacation approvals, ensuring accuracy and timely responses.
- Demonstrated leadership in managing a team of over 50 employees, overseeing the employee roster, documentation, personal data, and employment letters, while creating contracts and managing terminations to ensure compliance, and smooth operations.
- Led audits and mediation meetings, resolving conflicts, and implementing solutions to ensure client satisfaction and a positive work environment. Managed 20 client accounts, overseeing 50 or more employees.
- Achieved timely invoicing and follow-up on overdue payments, while managing cost adjustments and increases as needed to ensure financial accuracy and client satisfaction.
Human Resources Assistant
Webfindyou
Maracaibo
08.2015 - 06.2019
- Streamlined employee attendance tracking, documentation management, government registrations, leave processing, contract signings, and payroll receipt distribution, enhancing operational efficiency and compliance.
- Enhanced employee onboarding by leading company inductions and facility tours, ensuring the smooth integration of new hires. Improved payroll processing efficiency, accurately calculating vacation days, severances, overtime, and holiday payments in compliance with regulations.
- Successfully coached internal teams to plan and execute corporate events, managing all logistics, including venue selection, catering, activity planning, vendor coordination, budget negotiation, and cost reduction, to deliver memorable and efficient events.
Education
Bachelor of Arts - Human Resources
Doctor Rafael Belloso Chacin University
Maracaibo06-2006
Bachelor of Science -
Santa Rita College
Maracaibo07-2001
Skills
- Client relationship management
- Full recruitment cycle
- Payroll administration
- Team leadership
- Conflict resolution
- Customer relationship management
- Multitasking Abilities
- Talent acquisition
- Systems and software expertise
- Effective communication
- Highly analytical
- Discreet and meticulous
- Integrity and commitment
- Compassion and loyalty
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Division Manager
First Business Solutions Usa Inc
02.2021 - Current
Human Resources Assistant
Webfindyou
08.2015 - 06.2019
Bachelor of Arts - Human Resources
Doctor Rafael Belloso Chacin University
Bachelor of Science -
Santa Rita College
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