Dornesha Battle
Jacksonville,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Meritage Hospitality Group
2015.09 - 2023.09
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed ,trained and supervised staff
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Managed staff schedules and maintained adequate coverage for all shifts.
Teachers Aide
Kindergarten
2016.06 - 2017.08
- Assisted teachers with supervision and care of group of children
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Greet and assist all parents wants and needs for the children
- Ensure a safety and a clean environment by following cleaning and disinfecting protocols
- prepare eating habits to assure each child receives his or her lunch at a appropriate time
- Following first aid protocols incase anyone gets hurt
- Scheduling proper rest and active play time to make sure all the children are well rested and can attend activity's
Valet
717 Parking
2018.09 - 2019.06
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Answered guest's questions about property amenities and services.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Issued and collected claim tickets and processed valet parking fees.
- Prioritized safe, secure environments for guests and vehicles
Resident Assistant
Anthem Lakes Waterview Senior Living In Jacksonville Florida
2023.08 - 2023.12
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Security Officer
Allied Universal Security Services
2024.01 - 2024.05
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Education
High School Diploma -
First Coast High School
Jacksonville, FL06.2015
Skills
- Detail Oriented
- Surveillance
- Emergency Response
- Security Screenings
- Visitor tracking
- Security Equipment Operation
Certification
Class D Security
HHA
SafeServe
Timeline
Security Officer
Allied Universal Security Services
2024.01 - 2024.05
Resident Assistant
Anthem Lakes Waterview Senior Living In Jacksonville Florida
2023.08 - 2023.12
Valet
717 Parking
2018.09 - 2019.06
Teachers Aide
Kindergarten
2016.06 - 2017.08
Restaurant Manager
Meritage Hospitality Group
2015.09 - 2023.09
High School Diploma -
First Coast High School
Class D Security
HHA
SafeServe
Similar Profiles
Alexzandra CrandleAlexzandra Crandle
General Manager at Meritage Hospitality Group - Wendy'sGeneral Manager at Meritage Hospitality Group - Wendy's
Glenn GreenGlenn Green
Regional Facilities Manager - North at Meritage Hospitality GroupRegional Facilities Manager - North at Meritage Hospitality Group
Lacie JacquesLacie Jacques
District Manager at Meritage Hospitality GroupDistrict Manager at Meritage Hospitality Group