Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Continuing Education
References
Timeline
Generic

Dorothea Bowers

Windsor Mill,MD

Summary

A result oriented individual committed towards the growth of people & organization. Expert in developing, recommending and implementing human resources strategies and policies in support of business objectives.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Customer Host

Walmart
03.2020 - 10.2020
  • Maintained a clean work area at all times to ensure the safety of staff and customers alike.
  • Looked in carts and bags to check merchandise against receipts.
  • Identified and reported shrink, damages and accidents to management.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed positive relationships with clients through effective communication skills.
  • Worked during the height of the Pandemic. Maintaining the number of customers in the store was always 150 or less.

Payroll/Human Resources Administrator

Law Offices of Peter G. Angelos
11.2001 - 08.2009
  • Developed and implemented recruitment strategies to attract highly qualified candidates.
  • Leveraged internal HR databases to organize and maintain personnel records, enter employee data, and update previous data.
  • Assisted in the development and analysis of HR metrics to inform strategic decision-making.
  • Oversaw benefits enrollment process by answering questions and assisting employees with login details.
  • Reviewing, recommending, administering, and implementing the law firm's overall benefits and compensation programs with the Controller; maintaining current knowledge of trends and new developments in compensation programs and benefits; analyzing requests for reclassification and compensation changes; coordinating open enrollment periods for all benefit programs; and communicating closely with third-party vendors and brokers.
  • Developing and implementing policies related to all aspects of human resources; interpreting and complying with all federal, state, and local laws; periodically conducting training for employees and managers in laws, policies, and procedures; consulting a human resources attorney when appropriate; developing, implementing, and monitoring the affirmative action program for the law firm; and compiling the annual EEOC-I report.
  • Overseeing time records to ensure accurate payroll processing; establishing and implementing new payroll policies; preparing all government reports, including the 5500 Cafeteria Plan; preparing and reconciling all monthly health benefits premiums; hiring and training a payroll assistant; processing new hire paperwork; managing promotions, rate changes, transfers, and terminations data to ensure that information is properly recorded and contains authorization signatures and proper documentation (I-9, non-complete, etc.).
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Participated in salary surveys and analyzed compensation data to ensure market competitiveness.
  • Managed recruitment processes, including job postings, candidate screenings, and interview coordination.
  • Prepared reports regarding personnel related activities such as turnover rate, absenteeism.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.

Payroll Supervisor/Employee Specialist

Creditrust Corporation
06.1999 - 04.2001
  • Company Overview: (company sold while on maternity leave)
  • Supervisor of Payroll Department for Senior Payroll Clerk and Time Management Specialist: Processing payroll-related issues dealing with FMLA and COBRA
  • Researching valuable processes for time saving efforts by streamlining our payroll processes
  • Administration of 401(K) paperwork for new hires, terminated employees, HCE regulations and changes
  • Inputting bi-weekly payroll through ADP Payroll Systems and balancing general ledger
  • Maintaining employee files
  • Tax forms, insurance deductions, vacations, etc.)
  • Generating projects from Report/Smith for Comptroller, CFO and CEO when needed
  • Implementation of safety nets for effective Payroll Administration
  • Verifying monthly commissions, employment verifications, promotions, rate changes, transfers and tracking terminated employees
  • Wire transfers for payroll funding
  • Process bi-weekly payroll, commission, holiday bonuses, retention bonuses and contest checks
  • Maintained and verified manual/void/adjustment checks
  • Liaison for HR department for FMLA, annual increases, benefit deductions, Plan 125, FSA (Flexible Spending Accounts and maintaining of employee records
  • Attending unemployment hearings, employee/employer relations, maintaining open communication with all levels of management on disciplinary actions, creating incentive programs for employees
  • Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
  • Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
  • Managed a team of payroll specialists, ensuring timely and accurate processing for over 400 employees.

Education

Certificate of Technical Studies -

SHRM
Baltimore, MD
06.2023

Certificate -

SHRM
Baltimore, MD
04.2023

Associate of Arts - Mortuary Science

The Community College of Baltimore County
Catonsville, MD
05.1982

Certificate of Technical Studies - Bookkeeping

Towson Strafford Business School
Towson, MD
09.1979

Skills

  • Risk Management
  • Loss prevention support
  • Analytical and critical thinking
  • Cost reductions
  • Employee investigations
  • Maintaining confidentiality
  • Problem-solving abilities
  • Decision-making
  • Effective communication
  • Professionalism

Accomplishments

  • Documented and resolved egregious payroll error which led to saving the company over $400,000.00.

Affiliations

  • State of Maryland licensed Notary Public
  • Member American Payroll Association
  • Member SHRM (Society for Human Resources Management)
  • Certified Tax Preparer (EA)

Certification

  • Certified Payroll Professional
  • Certified Human Resources Professional (in process through BMAC-APA)

Continuing Education

  • Human Resources and the Law, 06/01/09, 1.2
  • How to Comply with Wage and Hours Laws, 04/01/09
  • EEOC-2008 Technical Assistant Program Seminar, 07/01/09, Certificate of Training

References

References available upon request.

Timeline

Customer Host

Walmart
03.2020 - 10.2020

Payroll/Human Resources Administrator

Law Offices of Peter G. Angelos
11.2001 - 08.2009

Payroll Supervisor/Employee Specialist

Creditrust Corporation
06.1999 - 04.2001

Associate of Arts - Mortuary Science

The Community College of Baltimore County

Certificate of Technical Studies - Bookkeeping

Towson Strafford Business School

Certificate of Technical Studies -

SHRM

Certificate -

SHRM

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