Dorothea Mincieli
Henderson,NV
Summary
Licensed Advanced Aesthetician. Accustomed to working in fast paced environments with a strong sales background. Looking to not only grow my skills but excited to join a team and grow within a company.
Overview
13
13
years of professional experience
Work History
Advanced Esthetician
Rove Medspa
01.2024 - 05.2024
- Enhanced client satisfaction by providing personalized skin care treatments and recommendations.
- Achieved smoother, healthier skin for clients through expert application of advanced esthetic procedures.
- Continually updated knowledge of industry trends, products, and techniques to offer the best possible solutions for clients'' needs.
- Collaborated with other spa professionals to provide comprehensive wellness packages that addressed clients'' unique needs holistically.
- Implemented creative marketing strategies to attract new clients while maintaining existing relationships for sustained business growth.
- Executed laser hair removal and microdermabrasion procedures.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Boosted overall spa revenue by effectively upselling products and services during treatments.
Advanced Esthetician
Lvperfection Medspa
10.2022 - 09.2023
- Performed Hydrafacials, chemical peels,body contouring, prp microneedling,customize facials etc.
- Exceeded monthly sales goals
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Discussed procedures and treatment options with clients.
- Advised clients on proper home-care regimens.
Cocktail waitress/server
The Strat Hotel
03.2019 - 02.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bartender/Server
Caesars Palace Hotel And Casino
05.2017 - 04.2019
- The Other Room/Smoked
- Beer cart Girl/Server
- Upsell alcohol beverages while promoting menu
- Stock and re-stock bar and beer tubs
- Balance inventory and accurate registers
- Provide exceptional customer service for pleasant guest experience
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Account Executive
State Farm
11.2013 - 05.2017
- Top agent in hospital income policies with in Nevada
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
- Delivered services to clients to secure additional business and grow revenue streams.
Store Manager
Palm Beach Tan
01.2011 - 11.2013
- Maintainclean and safe environment
- Manage store finances and make nightly bank deposits
- Prepare store daily for opening and closing
- Develop monthly sales goals
- Arrange team building exercises to build store moral
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Education
No Degree - Advanced Aesthetician
NIMA National Institute of Medical Aesthetics
Las Vegas, NV05.2022
No Degree - Medical Insurance Billing
Kaplin College
Las Vegas, NV06.2013
High School Diploma -
Sierra Vista High School
Las Vegas, NV06.2007
Skills
- Hydrafacial
- Chemical Peels
- Microneedling
- Lasers(IPL,co2, diode,alexandrite)
- Dermaplaning
- Diamond glow
- Microdermabrasion
- Customized skincare plans
- Patient Consultations
- Equipment and Instrument Sterilization
- Exemplary work ethic; excellent team building abilities; quick capacity to learn new concepts; exceptional problem solving skills;
- Attention to detail; skillful with time management and preparation; Upbeat and positive; Knowledgeable with POS systems
Timeline
Advanced Esthetician
Rove Medspa
01.2024 - 05.2024
Advanced Esthetician
Lvperfection Medspa
10.2022 - 09.2023
Cocktail waitress/server
The Strat Hotel
03.2019 - 02.2020
Bartender/Server
Caesars Palace Hotel And Casino
05.2017 - 04.2019
Account Executive
State Farm
11.2013 - 05.2017
Store Manager
Palm Beach Tan
01.2011 - 11.2013
No Degree - Advanced Aesthetician
NIMA National Institute of Medical Aesthetics
No Degree - Medical Insurance Billing
Kaplin College
High School Diploma -
Sierra Vista High School
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