Dorothea Spence
Dallas,TX
Summary
Professional staff supporter with 10+ years clerical experience. Background consists of but not limited to membership service at a public broadcasting station, art museum and zoological, receptionist and file clerk at a variety of firms, customer service representative at a call center, veterinary technician in a clinical setting and administrative assistant in a global non-profit. Currently unemployed and searching for part-time employment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Production Assembler
Tactile Turn
Garland, TX
07.2019 - 04.2021
- Retrieved bodies (pens/pencils) from machine shop
- Prepped/screened for assembly
- Assembled high-quality writing instruments using strict detail and quality control protocols
- Handled troubleshooting tasks, relaying issues with supervisor and/or machine shop
- Inspected completed products for functionality and quality, alerting supervisors of issues and seeking out root causes
- Packed and shipped completed products
- Maintained and documented inventory
- Recorded production on log sheets
- Trained new employees on assembly techniques and protocols
General Labor Worker
Contract/Self-employed
Dallas, TX
03.2011 - 03.2018
- Cleaned residences and offices
- Provided pet/house sitting services
- Assisted in prepping and painting indoor residences
- Performed as team member in deli, front & back of house
- Sales associate for two major department stores utilizing exceptional customer service skills, cash register, online orders, knowledge of products, recovered inventory
Administrative Assistant/Secretary II
The Salvation Army - Houston Area Command
Houston, TX
11.1999 - 03.2011
- Supported development team with correspondence, data base maintenance with donor/department files, seasonal events, capital campaigns, grant research/proposals.
- Data entry of donor contributions and profiles - utilizing strict confidentiality protocols
- Assisted in emergency disasters
- Performed secretarial duties for The Salvation Army Houston Advisory Board
- Provided backup relief for front-desk receptionist
Education
Baylor University
Waco, TXSkills
- Microsoft Office (Word, Excel)
- Lotus Notes
- Blackbaud Raiser's Edge
- Type 50 wpm, kph 9,600 and 10-key by touch
- Advanced written communication skills
Certification
Dale Carnegie's course graduate "How to Win Friends and Influence People"
Timeline
Production Assembler
Tactile Turn
07.2019 - 04.2021
General Labor Worker
Contract/Self-employed
03.2011 - 03.2018
Administrative Assistant/Secretary II
The Salvation Army - Houston Area Command
11.1999 - 03.2011
Baylor University