DOROTHEA WILLIAMS
Starkville,USA
Summary
Customer-focused transportation team member with a solid safety record and exceptional driving skills. Proficient in logging activities, coordinating documentation, and managing payments to ensure compliance. Expert in planning efficient routes to enhance delivery performance and meet customer expectations.
Overview
2026
2026
years of professional experience
Work History
Manufacturing Production Assistant
Dynamic Manufacturing
Hillside, IL
- Detail-oriented manufacturing production assistant with over three years of experience in fast-paced production environments.
- Optimized production efficiency by operating a range of manufacturing equipment.
- Executed routine quality control checks and initiated corrective measures when required.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
FMLA Coordinator
Sedgwick
Dubuque, IA, USA
07.2020 - Current
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes. Sending out applicable correspondences regarding the status of employee's leave request. Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations. Track time off due to all Leave of Absence including but not limited to: Workers Compensation, Parental Leave. Process employee separations Act as point person for employee’s with inquires about Leave of Absences and engages in the interactive process with employee if necessary.
Service Center Representative
Sedgwick
Dubuque, IA, USA
03.2018 - 06.2020
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. Filing new Workers Compensation, Short Term Disability and FMLA claims. Gathering relevant information to support claim to send to claim examiner. Documented all information gathered and uploaded data to company database for efficient processing. Report New Absences. Checking to see if new claim information has been received.
Education
Bachelor - Accounting and Finance
Mississippi State University
High School Diploma - General Studies
Notre Dame High School For Girls
05.2001
Skills
- Proficient troubleshooting
- Claims processing
- Payroll management
- Human resources functions
- Data entry precision
- Strong problem-solving ability
- Composure under pressure
- Assembly and quality control
- Safety regulations adherence
- Logistics management
- Inspection processes
- Safe driving techniques
- Urban and rural driving skills
- Driving in challenging conditions
- GPS navigation expertise
LANGUAGES
French
Advanced Diploma in Advanced French
Timeline
FMLA Coordinator
Sedgwick
07.2020 - Current
Service Center Representative
Sedgwick
03.2018 - 06.2020
Bachelor - Accounting and Finance
Mississippi State University
High School Diploma - General Studies
Notre Dame High School For Girls
Manufacturing Production Assistant
Dynamic Manufacturing