Excel
Dorothette Harris
Admin Services
Sacramento,CA
Summary
I am an organized and dedicated Administrative Assistant with a proven track record of delivering exceptional customer service in fast-paced settings. I possess a keen attention to detail and robust decision-making abilities, enabling me to manage multiple tasks simultaneously. My self-motivated work ethic ensures effective performance, both independently and within team settings. As an experienced Office Manager, I excel in administrative management, prioritizing projects, and multitasking to meet project objectives. I am a methodical, detail-oriented team player with expertise in team leadership, seeking to leverage these skills in a full-time position that presents professional challenges and utilizes my interpersonal, time management, and problem-solving skills. Knowledgeable Notary Public with an honest reputation and 8 years' experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.
Overview
34
34
years of professional experience
Work History
Owner
DH Admin Services
Sacramento , CA
04.2024 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Bookkeeping for start-up organizations, non-profits, LLC
- Assist with helping with paperwork to start new business (i.e. LLC, non-profit status, etc.)
● Assist with creating of business name and marketing
● Web Page design according to client specifications
● Work with client to organize emails
Auditor
DJ's Brokerage LLC
08.2023 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
Truck Driver
Gillson Trucking
10.2020 - 08.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Assistant Property Manager
Aargon Real Estate Group
Las Vegas, NV
05.2013 - 01.2018
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
● Performed notary duties
● Planned and conducted regular Home Owner Association meetings.
● Research market of vacant space to prospective tenants through leasing agents, advertising, or other methods.
● Maintain contact with insurance carriers, fire and police departments, and other agencies.
● Performed and maintained Accounts Receivables and Accounts Payable structures for 70 individual associations
1. Community Association Manager
Castle Management LLC
Las Vegas, NV
06.2005 - 03.2008
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Customer service
- Answers calls and complaints from owners
- Management support services in accordance with Nevada department of Real Estate Community Association Division
- Managed a load of 10 different associations
- Prepared monthly and annual reports for meeting packets
- Wrote violation notices and held violation reviews for board of directors
- Conducted weekly inspections of each property
- Hired and terminated vendors contracts
- Enforced compliance with community regulations and guidelines.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Responded to Common Area Maintenance (CAM) inquiries.
1. Customer Service Field Rep I & II
CA Department of Motor Vehicles
Oakland, CA
11.1990 - 02.2005
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Direct public contact processing applications for Drivers licenses, Vehicle Registration, Identification cards, and Occupational licenses
- Conducted vision test
- Conducted driver license written test
- Collected fees via cash and credit for applications
- Phone call center duties
- Greeting customers and provide general information about services
Education
No Degree - Accounting And Business Management
Laney College
Oakland, CASkills
- Microsoft Office
- Attention to Detail
- Clear Communication
- Data Collection
- Accounts Payable
- Friendly, Positive Attitude
- Customer Service
- Flexible and Adaptable
- Time Management
- Problem-Solving
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Decision-Making
Timeline
Owner
DH Admin Services
04.2024 - Current
Auditor
DJ's Brokerage LLC
08.2023 - Current
Truck Driver
Gillson Trucking
10.2020 - 08.2023
Assistant Property Manager
Aargon Real Estate Group
05.2013 - 01.2018
1. Community Association Manager
Castle Management LLC
06.2005 - 03.2008
1. Customer Service Field Rep I & II
CA Department of Motor Vehicles
11.1990 - 02.2005
No Degree - Accounting And Business Management
Laney College
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Software
Microsoft
Quickbooks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Property Management
Customer Service
Notary Signing
Websites
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimeContract WorkInternshipGig WorkPart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsAffiliations
- American Marketing Association
Languages
English
Advanced (C1)
Certification
- CNP - Certified Notary Public
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