Summary
Overview
Education
Work History
Skills
Timeline
Generic

Dorothy Arnold

HEMET,California

Summary

Dedicated professional with a strong work ethic and a proven track record at Soboba Casino, enhancing guest satisfaction through exceptional service and cleanliness. Skilled in housekeeping and safety awareness, I foster teamwork and collaboration, ensuring a welcoming environment while building lasting relationships with customers. Committed to maintaining high standards and promoting a positive atmosphere.

Overview

20
20
years of professional experience

Education

Basic Studies

Paranaque Municipal High-School
Philippines
04.1988

Work History

Clean Team Attendant

Soboba Casino
07.2024 - Current
  • Assisted customers with inquiries and provided excellent service to enhance satisfaction.
  • Maintained cleanliness and organization in designated areas to ensure a welcoming environment.
  • Operated equipment safely and efficiently, adhering to established safety protocols.
  • Supported team members by executing tasks promptly and effectively during peak hours.
  • Adapted quickly to new tasks and responsibilities, demonstrating flexibility in a dynamic environment.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
  • Supported promotional activities, informing guests of upcoming events and special offers.
  • Improved safety measures with thorough inspections and immediate reporting of any hazards.

Caregiver

Vandelon Home Care
05.2005 - Current
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Administered medications according to prescribed schedules, ensuring compliance and safety.
  • Monitored client health indicators, reporting changes to nursing staff promptly.
  • Developed personalized care plans in collaboration with healthcare professionals and family members.
  • Facilitated communication between clients and medical providers, enhancing care coordination.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Caregiver

Mark Uy
04.2016 - 04.2018
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Facilitated communication between clients and medical providers, enhancing care coordination.
  • Monitored client health indicators, reporting changes to nursing staff promptly.
  • Administered medications according to prescribed schedules, ensuring compliance and safety.
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded status and duties completed in logbooks for management.

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Safety awareness
  • Guest relations
  • Initiative and Self-motivation
  • Housekeeping
  • Trash removal
  • Workstation cleaning
  • Attention to detail
  • Teamwork and collaboration
  • Cleaning and sanitation
  • Teamwork
  • Reliability
  • Customer interaction
  • Professionalism
  • Professional demeanor

Timeline

Clean Team Attendant

Soboba Casino
07.2024 - Current

Caregiver

Mark Uy
04.2016 - 04.2018

Caregiver

Vandelon Home Care
05.2005 - Current

Basic Studies

Paranaque Municipal High-School

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Dorothy Arnold