Driven Administrative Assistant successful at developing and maintaining detailed administrative and procedural processes reducing redundancy, improve accuracy and achieve organizational objectives. Over 25+ years of experience supporting leaders in management and executive roles. Superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel. Performance-driven and motivated. Motivated, trustworthy, friendly and resourceful. Excellent management and planning skills.
Hi, I’m
Dorothy Black
Greenville,NC
Summary
Overview
6
years of professional experience
Work History
VidanthealthGreenville, NC
Senior Secratary
07.2021 - Current
Job overview
- Handled client correspondence and tracked records to foster office efficiency.
- Arranged rapid office equipment repair and maintenance with vendors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Executed record filing system to improve document organization and management.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with meetings and presentations within company.
- Delivered top-notch administrative support to office staff, promoting excellence in Time and Attendace operations.
McDavid Associates, Inc.Farmville, NC, NC
Administrative Assistant
01.2020 - 02.2021
Job overview
- Provided clerical support to 6 Engineers and Jr. Engineers by copying, faxing and documents.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Provided 100% administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Reviewed wide-ranging contracts and agreements and summarized terms for easy assessment. Worked with 1 to 4 million dollar contracts.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures
The Action Group HRWilson,, North Carolina
Administrative Manager
04.2019 - 11.2019
Job overview
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
- Achieved partnership with Wilson Department of Social Services by using Mentoring Single Fathers Program and business knowledge to make proactive decisions to employee as many men as possible.
- Recognized incomplete application process needing improvement and implemented in office class for 10 people daily, enhancing productivity 70%.
- Managed monthly drug testing for over 20+ employees daily.
- Directed on-boarding and training for over 100+ new administrative/warehouse employees each month, keeping company operations smooth and production efficient with skilled candidates.
- Addressed internal and customer-related issues each day and affected strategic resolutions
- Improved productivity initiatives, coordinating itinerary and scheduling appointments
Liberty SourceHampton , VA
Data Research Executive
08.2017 - 04.2019
Job overview
- Developed information extraction and monitoring practices based on up-to-date InfoSec standards.
- Maintained daily production logs of activities and completed work.
- Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
- Processed customer and account source documents by reviewing data for deficiencies and errors.
- Provided summary of weekly metrics to manager for inclusion in management report.
- Prepared source data for computer entry by compiling and sorting information using Oracle and Bloomberg proprietary platform JIRA.
- Efficient and detail-oriented Encoder with 2 years of experience in assessing and inputting data into JIRA. Accuracy driven when reviewing information before entering to identify errors or issues. Independent and organized in managing workload effectively to complete projects on time.
Education
DDICarrollton, TX
No Degree from Certified Facilitator
02.2008
University Overview
Southern Wayne High SchoolDudley, NC
High School Diploma
06.1985
University Overview
Skills
- Work Ethic
- Task Prioritization
- Computer Software
- Ability To Coordinate
- Data Systems
- Client service and support via phone, email, or in-person
- Excellent Organizational Skills
- Good telephone etiquette
- Office Supply Ordering
- Scheduling and calendar management
- Administrative support
- Time management
- Travel coordination
- Strategic planning
Organizing & Designing
Organizing & Designing
My passion for organization is to have things flow smoothly; with style.
I''m fascinated by interior design, I've been ask by so many to come in their home and assist with redecorating.
Timeline
Senior Secratary
Vidanthealth
07.2021 - Current
Administrative Assistant
McDavid Associates, Inc.
01.2020 - 02.2021
Administrative Manager
The Action Group HR
04.2019 - 11.2019
Data Research Executive
Liberty Source
08.2017 - 04.2019
DDI
No Degree from Certified Facilitator
Southern Wayne High School
High School Diploma