Dorothy Burgess

Develop and implemented comprehensive Individual Program Plans to address client's needs and goals as well as help them to achieve positive outcomes.

Provide ongoing encouragement and support throughout the process of reaching their goals.

Monitor ongoing cases closely, adjusting case management strategies as needed.

Assist clients in navigating housing, legal services and government programs to gain access to valuable resources.

Strengthen relationships with community organizations to increase access to supportive resources for clients in need.

Facilitate Skills Groups

Enhance communication between clients and providers through consistent follow-ups and progress updates.

Mentor new Case Managers and provide leadership, guidance and support to all staff members.