Dorothy Butler
Tallahassee,FL
Summary
Proven track record in enhancing operational efficiency and data management, notably with the FL Department of Corrections. Skilled in document control and verbal communication, adept at fostering a secure and organized environment. Demonstrates exceptional time management and a commitment to excellence, significantly improving information accessibility and workplace productivity.
Overview
24
24
years of professional experience
Work History
Staff Assistant
FL Department of Agriculture
08.2023 - Current
- Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
- Utilized advanced software programs to manage data entry tasks.
- Handled incoming phone calls professionally, directing callers to appropriate parties or addressing their inquiries directly when possible.
- Provided exceptional customer service to clients while resolving any issues promptly and efficiently.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Caregiver
Self Employed
05.2020 - 08.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Correctional Lieutenant
FL Department of Corrections
01.2019 - 04.2020
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
Correctional Sergeant
FL Department of Corrections
09.2008 - 01.2019
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised employees and performance of tasks and managed offenders.
Correctional Officer
FL Department of Corrections
06.2005 - 09.2008
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Clerk Typist/Secretary
FL Department of Corrections
07.2000 - 06.2005
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Typing, filing, logging incoming and outgoing mail, etc.
- Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
- Answered and routed incoming calls and took messages when personnel were unavailable.
- Contributed to a well-organized office environment through thorough file management and record-keeping practices.
Education
No Degree - Justice Administration
DeVry University
Orlando05.2015
High School Diploma -
James A. Shanks High School
Quincy, FL06.1984
Skills
- Document Management
- Reception duties
- Document Control
- Data entry
- Verbal and written communication
- Computer Skills
- Fast Learner
- Time Management
- Mail distribution
- File and Record Keeping
- Mail Sorting and Distribution
- Multi-Line Phone Systems
Timeline
Staff Assistant
FL Department of Agriculture
08.2023 - Current
Caregiver
Self Employed
05.2020 - 08.2023
Correctional Lieutenant
FL Department of Corrections
01.2019 - 04.2020
Correctional Sergeant
FL Department of Corrections
09.2008 - 01.2019
Correctional Officer
FL Department of Corrections
06.2005 - 09.2008
Clerk Typist/Secretary
FL Department of Corrections
07.2000 - 06.2005
No Degree - Justice Administration
DeVry University
High School Diploma -
James A. Shanks High School
Similar Profiles
Nayomi Jones-RapierNayomi Jones-Rapier
Biological Laboratory Intern at United States Department Of Agriculture-Agriculture Research Service-National Center Of Agriculture Utilization ResearchBiological Laboratory Intern at United States Department Of Agriculture-Agriculture Research Service-National Center Of Agriculture Utilization Research
Eric PotlockEric Potlock
Senior Clerk at FL Department Of CorrectionsSenior Clerk at FL Department Of Corrections
Denise JohnsonDenise Johnson
Family Navigator at Department Of Children's Services, State Of FLFamily Navigator at Department Of Children's Services, State Of FL