Dorothy Clark
Temple Hills,MD
Summary
Diligent professional with hands-on experience in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments. Demonstrates strong organizational skills and effective communication abilities. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx:Ground
07.2025 - Current
- Loaded and unloaded hundreds of packages efficiently to meet operational deadlines.
- Conducted quality checks on packages to ensure proper labeling and damage-free delivery.
- Followed safety regulations to maintain safe work environment.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
- Maintained clean, orderly work environment free of hazards.
Retail Sales Associate
Ross Dress for Less
05.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and facilitate inventory management.
- Collaborated with 3 or more team members to ensure store cleanliness and adherence to visual standards.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Stocked merchandise, clearly labeling up to 85 items, and arranging according to size or color.
Sales Associate
Burlington Coat Factory Warehouse
02.2024 - 08.2025
- Maintained store cleanliness and organization to promote a welcoming environment.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Implemented 100% feedback from customer surveys to improve shopping experience and meet customer needs.
Shopper
Amazon Fresh
08.2021 - 01.2024
- Monitored product quality during selection to uphold company standards for freshness.
- Streamlined order fulfillment process to enhance customer satisfaction and delivery efficiency.
- Managed time effectively to complete 4 to 5 orders within tight deadlines, (40 minutes or less per order) maximizing productivity and earnings, within a 4 hour shift.
- Received new stock and input values into computer system.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Streamlined order picking processes to enhance efficiency and accuracy in fulfillment.
Pro Associate
Home Depot
08.2021 - 07.2023
- Collaborated with 2 to 3 team members to optimize workflow during peak hours.
- Processed customer transactions accurately, over phone or in-person efficiently using point-of-sale systems.
- Greeted customers entering store and responded promptly to customer needs.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer loyalty by participating in100% of the rewards program enrollment.
Education
Diploma - Clerical Business
Woodbridge Business Institute
Salisbury, MDHigh School Diploma -
Chopticon Senior High
Morganza, MDSkills
- Efficient in prioritizing tasks
- Proficient in customer service
- Money management
- Strong team member
- Adaptable and flexible
- Organizational strengths
- Professional demeanor
- Order picking and processing
- Pallet jack operation
- Inventory management
- Problem-solving
- Willing to learn
Timeline
Package Handler
FedEx:Ground
07.2025 - Current
Retail Sales Associate
Ross Dress for Less
05.2025 - Current
Sales Associate
Burlington Coat Factory Warehouse
02.2024 - 08.2025
Shopper
Amazon Fresh
08.2021 - 01.2024
Pro Associate
Home Depot
08.2021 - 07.2023
Diploma - Clerical Business
Woodbridge Business Institute
High School Diploma -
Chopticon Senior High