Dorothy Conroy
Minneapolis,Mn
Summary
Highly experienced and trained investigator with over 25 years of career experience as a Phoenix Police Detective and as a Criminal and Civil Fraud Investigator for the Arizona Attorney General's Office. In 2017, established the Investigation Division at Minnesota Monitoring Inc. (MMI-ID) in Minneapolis and obtained a Private Detective license. Built an investigative team from scratch that is widely recognized and utilized by law firms throughout Minnesota for both civil and criminal investigation matters. Accomplished Division Manager with an analytical and driven approach to overseeing operations within the Investigative Unit. Proven success in implementing strong business practices, ensuring compliance requirements are met, and driving continuous improvements.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Investigations Division Manager-Private Detective
Minnesota Monitoring Inc
06.2017 - Current
- Responsible to manage, train and mentor staff assigned to the Investigation Division at MMI from hiring, to employee relations and retention.
- Manage own investigative caseload
- Investigative work includes, but not limited to: conducting employment and compliance related investigations, fraud investigations, background investigations, family law investigations and criminal investigations.
- Investigative skills include not limited to: Open source intelligence, financial data analysis, detailed report writing, working knowledge of local and federal labor laws, in addition to criminal and civil laws, interviewing, skilled in developing and maintaining influential relationships with customers, supervisors and peers, excellent communication skills (both verbal and written), highly adaptable to working in high stress environments, and able to work with little to no supervision while maintaining the highest level of integrity.
Dignitary Protection - Armed Protection
Torrez and Associate
01.2014 - 12.2023
- From 2014-2023, I worked various jobs as a licensed armed guard in Arizona
- I worked with a small team of guards (former or current law enforcement officers and/or military personnel), performing security for a variety of distinguished dignitaries
- Additionally, I was hired to work protection details for corporations and/or media outlets.
- Events included: protection for major news outlets during highly televised protests, corporate events that hosted celebrities, dignitaries, heads of state, or others.
- In 2022, I was hired on to the protection team for the now Governor of Arizona, Katie Hobbs during her campaigning tour.
Consumer Litigation Fraud Investigator/ Criminal Investigator (Financial Crimes)
Office of the Arizona Attorney General’s Office
09.2014 - 06.2017
- Consumer Fraud Investigator assigned to investigate violations of the State’s Consumer Fraud Act
- Duties included interviewing, report writing, open-source intelligence gathering, criminal database research, skip tracing, financial data analysis, confidential and covert investigative practices as well as direct investigative techniques
- TASA (Taskforce against Senior Abuse) – A Criminal Investigator assigned to the Special Investigations Section of the AZ Attorney General’s Office
- Investigated financial crimes committed against the elderly population in the State of Arizona
- While investigating the criminal prosecution of offenders, duties included interviews, report writing, search warrants preparation and execution, subpoena preparation, surveillance, evidence collection and analysis and case submittal to attorneys for prosecution
Various Detective Assignments
Phoenix Police Department
01.1996 - 12.2013
- Community Response and Confrontation Detail – Detective responsible for gathering information, deriving actionable intelligence, organizationally planning for protests, demonstrations, marches and acts of civil disobedience in the city of Phoenix
- Police Employment Services Bureau – Detective charged with researching employment applications and associated background information for the job of Police Office and hiring of police officers.
- Violent Crimes Bureau - Detective liaison between all units under the Violent Crime Bureau and the Phoenix PD Crime Laboratory. Conducted case triage applying 'best science to best evidence' protocols maximizing limited laboratory resources while increasing successful case prosecutions.
- Homicide Unit – Detective conducting cold homicide case triage, as well as investigation of homicide scenes, writing /executing search warrants, interviewing suspects and witnesses, evidence collection and preparing cases to submit to county attorneys for prosecution.
Education
Master’s Degree – M.Ed. - Counseling/Human Relations
Northern Arizona University
Bachelor of Science - Exercise Physiology, Minor in Child Development
Arizona State University
Skills
- Data analysis from open sources
- Skilled in conflict management
- Effective relationship management
- Decisive decision-making
- Proven leadership and mentoring abilities
- Creative problem-solving
- Employee engagement
- Budget management
- Employee performance evaluation
- Strategic business planning
- Policy strategy creation
- Employee training and development
- Performance enhancement
- Effective communication skills
- Organizational strategy development
Accomplishments
- Supervised team of seven surveillance investigators. After enhanced training, the team significantly improved case success rate, by also reducing time on task by half.
- Acquired contracts with approximately 25 law firms throughout the state within the first 2 years by word of mouth only.
- Accomplished an employee satisfaction rating of 100% with quality training, employee development/ mentoring through effective and meaningful supervision. Achieved through fostering lasting positive outcomes for employees through responsible, ethical and effective guidance, while utilizing open communication, collaboration, passion and investment in employees. While always encouraging self discovery and promoting and encouraging their own personal and professional growth.
Certification
- PI - Licensed Private Investigator
- PD- Licensed Private Detective
- Qualified Retired Lw Enforcement Officer- certificate of Firarms Proficiency. LEOSA card.
Timeline
Investigations Division Manager-Private Detective
Minnesota Monitoring Inc
06.2017 - Current
Consumer Litigation Fraud Investigator/ Criminal Investigator (Financial Crimes)
Office of the Arizona Attorney General’s Office
09.2014 - 06.2017
Dignitary Protection - Armed Protection
Torrez and Associate
01.2014 - 12.2023
Various Detective Assignments
Phoenix Police Department
01.1996 - 12.2013
Bachelor of Science - Exercise Physiology, Minor in Child Development
Arizona State University
Master’s Degree – M.Ed. - Counseling/Human Relations
Northern Arizona University