Dorothy Dawson
Seymour,Tennessee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Payment Posting Specialist
Covenant Medical Group
01.2002 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Monitored customer accounts to identify and rectify billing issues.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Processed and verified invoices to secure accuracy of billing information.
- Utilized various software programs to process customer payments.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Handled account payments and provided information regarding outstanding balances.
Education
High School Diploma -
South Doyle High School
Knoxville, TN05.1995
Skills
- Medical Billing and Collections
- Office Supplies and Inventory
- Records Preparation
- Benefits Explanations
- Balance Sheets
- Process Payments
- Customer Contact
- Account Posting
- Month-End Closing Procedures
- HIPAA Regulations
Timeline
Payment Posting Specialist
Covenant Medical Group
01.2002 - Current
High School Diploma -
South Doyle High School