Dorothy ELLIS-STARKS

Work History

LOIISVILLE BUSINESS COLLATIONS VITA PROGRAMM

01.2011 - Current

Supervised crew of over 6 employees.
Coordinated site investigations, documented issues, and escalated to executive teams.
Accurately documented all onsite issue using [Software].
Scheduled staff and volunteers to cover all necessary duties during planned events.
Recruited volunteers to assist with fundraising and community outreach.
Oversaw event registration process by collecting and tracking attendee information.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Trained and supervised event staff to complete tasks on time.

Louisville Metro Police Department

03.2002 - 11.2011

Updated records with new information.
Maintained accuracy of records by verifying accuracy of data in records.
Assisted with typing, data entry, and answering incoming calls as required.
Followed confidentially regulations to maintain privacy.
Followed established policies and procedures to maintain compliance with regulations.
Provided training to new records clerks to improve knowledge and skills.
Operated office equipment to scan and copy documents.

LOU METRO JOB

01.1998 - 01.2011

Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
Contacted document requestors and obtained additional information required to process document requests.`
Generated targeted correspondence to accompany transmission of outgoing document packages.
Invoiced government, private sector and Low income clients for completed information requests.
Provided excellent customer care by responding to inquiries and requests for information.
Maintained accuracy of records by verifying accuracy of data in records.
Assisted with typing, data entry, and answering incoming calls as required.

UofL

03.1986 - 01.1998

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.