Dorothy Finn-Coppeto

Field Education Business Manager

The Wella Company

Calabasas

12.2019 - 01.2024

Formulated plans to improve organizational services.
Implemented service policies improving client loyalty.
Worked alongside HR in recruitment, training, and retention of leading talent for team success.
Created successful approaches for targeting new markets.
Achieved mutual objectives by fostering trust with suppliers.
Supervised team to achieve project goals with proper direction.
Proposed strategies to optimize workflows while lowering costs.
Promoted interdepartmental collaboration through consistent meetings.
Mitigated business risks by working closely with staff members and assessing performance.
Fostered an engaging workplace culture that enhanced employee motivation.
Analyzed employee evaluations, suggesting relevant enhancements.
Prepared and presented business reports and presentations to senior management and stakeholders.
Analyzed market trends and identified new business opportunities.
Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Provided training sessions for employees on new software systems used in business operations.
Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Addressed customer questions and concerns regarding products and services.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Collaborated with other departments within the organization to coordinate project efforts.
Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
Oversaw daily operations across multiple departments, including sales, marketing, and HR.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.