Dorothy F. Parker
Summary
Healthcare professional with 20+ years of healthcare, research, aesthetics and MSL. Skilled at developing strong professional relationships, building cross-functional teams, exceptional communication skills, and results driven.
Experienced with advanced skincare treatments, including laser therapies and injectables. Utilizes patient-centric approaches to ensure optimal results and satisfaction. Knowledge of maintaining high standards in clinical settings and effectively collaborating with multidisciplinary teams.
Overview
31
31
years of professional experience
Work History
Aesthetic Nurse Injector
Aesthetic + Mind MD
01.2025 - Current
- Anti-wrinkle treatments by injection including neurotoxins (Botox, Xeamin, Dysport), dermal fillers (Juvederm, Restylane, Sculptra, Revanesse, Radisse), Kybella and body and facial injections.
- Microneedling, Ultherapy, Laser Genesis, IPL, Laser Hair Removal, EmFace, Trilift.
- Rebalancing mental health with TMS, Exomind.
Manager-Nursing Services and Operations
Takeda Pharmaceutical Company
06.2023 - Current
- Manage operational and tactical execution of outsourced nursing vendor program.
- Manage vendor budget, forecast, PO’s, SOWs, SOPs, training, and invoicing.
- Manage performance dashboards for purpose of assessing trends, program utilization, and performance against KPI’s.
- Partner with Patient Services teams and across the franchise to monitor and adjust processes and communicate process enhancements and enhancements.
- Collaborate with internal and external groups such as Patient Services, Marketing, Market Access, Legal, Compliance, Procurement, Finance leaders, HUB, and Specialty Partners.
Aesthetic Nurse Injector
PeachyMed-MedSpa
09.2022 - 07.2024
- Anti-wrinkle treatments by injection including neurotoxins (Botox, Xeamin, Dysport), dermal fillers (Juvederm, Restylane, Sculptra, Revanesse, Radisse), Kybella and body and facial injections.
- Microneedling, Ultherapy, Laser Genesis, IPL, Laser Hair Removal.
Field Medical Director (Dermatology)
Pfizer Inc.
01.2021 - 06.2022
- Company Overview: New England (MA, NH, ME, VT, RI, CT)
- Engage in meaningful scientific exchange focusing on scientific/clinical information around disease state management, treatment landscape in a fair balanced way with Allergist, Immunologists, Dermatologist, Pulmonologist.
- Provide Pfizer approved medical content to HCP’s (Allergists, Immunologists, Dermatologist, Pulmonologist, Neurologists).
- Respond to unsolicited medical questions utilizing relevant and approved materials.
- Provide effective clinical presentations to internal and external audiences to address and meet their specific needs and response to unsolicited requests.
- Identify disease and product related medical needs in New England. Enhance clinical/scientific knowledge of the customer through education and compliant scientific exchange.
- Work collaboratively with global and headquarters to identify knowledge gaps and needs and apply appropriate field medical support compliantly.
- Developed and maintain relationships with Thought Leaders (TL) and Healthcare Providers.
- Collaborate with Clinical Operation Team and CRA’s to optimize research support for sites and investigators participating in clinical trials.
- Identifies and communicate key clinical insights and research issues/insights to help shape company research, development, and strategies for investigational and commercialized products.
- Act as a conduit and medical resource for researchers and investigators.
- Effective communication among headquarters, team leads, medical information and colleagues.
- Work collaboratively with headquarters to support the needs of Key Opinion Leaders through the KOL Share Initiative.
- Keep abreast of medical and scientific developments.
- Adhere to regulatory and compliance guidelines and company policies in all aspects of scientific dissemination.
- Maintains clinical expertise through comprehensive education including attendance at congresses, expert educational series, journal club, and review of key journals.
- Work collaboratively with medical leadership to develop Medical Engagement Plan.
- Facilitate the identification of medical community educational needs including atopic dermatitis.
- Project Lead for Virtual Medical Engagement and NAMA Congress Plan.
- Project Lead for NP/PA and Territory share.
- Project Lead for Virtual Engagement with healthcare providers.
- Ensure compliance with internal/externals HCP’s.
- Contribute to medical planning for asset team.
- Training contracted speakers and internal team members.
- Precept, coach, train new colleagues to achieve strategic achievement.
- Generate insights and activities to ensure medical strategic plan.
- Managed MSL resources.
- Developed and provide reports on MSL metrics.
- New England (MA, NH, ME, VT, RI, CT)
Field Medical Director (Dermatology)
Pfizer Inc. / TMAC (The Medical Affairs)
09.2018 - 01.2021
- Company Overview: New England (MA, NH, ME, VT, RI, CT)
- Engage in meaningful scientific exchange focusing on scientific/clinical information around disease state management, treatment landscape in a fair balanced way.
- Provide Pfizer Dermatology approved medical content to HCP’s.
- Respond to unsolicited medical questions utilizing relevant and approved materials.
- Identify disease and product related medical needs in New England.
- Act as a conduit and medical resource for researchers and investigators.
- Effective communication among headquarters, team leads, medical information and colleagues.
- Keep abreast of medical and scientific developments in dermatology.
- Work collaboratively with medical leadership to develop Medical Engagement Plan.
- Project Lead for Virtual Medical Engagement and NAMA Congress Plan.
- Ensure compliance with internal/externals HCP’s.
- Contribute to medical planning for asset team.
- Training contracted speakers and internal team members.
- New England (MA, NH, ME, VT, RI, CT)
Director of Nursing
Brigham and Women’s Hospital
07.2001 - 09.2018
- Company Overview: Boston, MA
- Direct operational and clinical functions of 5 Multispecialty Clinics, which included neurology, participate in long-range planning; develop division department and ambulatory goals, and division policies and procedures; handle strategic planning; and manage personnel, resources, space, and equipment needs.
- Plan, monitor, and manage budget for multiple cost centers.
- Handle hiring, termination, corrective action, and performance reviews.
- Work collaboratively with medical director and physicians (Allergists/ Immunologists/ Pulmonologists/Dermatologists) to develop and disseminate quality improvement and patient safety programs by implementing workflow redesign.
- Develop and implement nursing strategic plan consistent with hospital policies and objectives.
- Maintain clinical and managerial expertise through evidence-based nursing care practice.
- Provide input at division-level meetings regarding professional nursing practice.
- Ensure staff members maintain compliance with regulatory standards such as required license, orientation, and annual competencies.
- Responsible for assessing, creating, and managing structures that support patient-centered initiatives.
- Responsible to provide a timely and effective response to patient concerns.
- Collaborate with quality improvement, patient safety, risk management, compliance, and clinical colleagues to resolve system issues and develop improvement tactics ensuring a patient-centric environment.
- Establish goals, implement programs, track deliverables, and monitor metrics daily.
- Maintain therapeutic-, healing-, patient-, and family-centered care environment.
- Provide opportunities for staff members to develop personal career goals, and advancement through conferences, courses, monthly meetings, and status updates.
- Co-Founder of the Clinical Research Policy Committee for Allergy/Immunology Assist/support clinical trials in Allergy & Immunology Division.
- Responsible for medical education for healthcare professionals through presentations, meetings, trainings to enhance product and disease state knowledge.
- Skin testing to: Dermal Fillers- Voluma, Volure, Volbella, Radiesse, Restylane, Ultra, Kiss.
- Skin Testing to: Neurotoins-Botox, Dysport, Xeomin, Jeuveau.
- Treated Anaphylaxis-Epi, Steroids, Solu-Medrol.
- Led conversion of computerized longitudinal medical records to EPIC, EMR system within Ambulatory Division.
- Implemented Telehealth (i.e. E-Consults and Virtual Visit) in Ambulatory Practice.
- Directed expansion of Ambulatory Division to 3 off-site locations while meeting target dates and budget constraints.
- Developed open-access practice model and worked with interdisciplinary team to improve access by workflow redesign, which increased patient access and satisfaction from 81% to 93%.
- Improved medical service through analysis, restructuring, and training across 5 clinics.
- Lead the transformation of the Patient Experience in the Ambulatory Division.
- Implemented a patient-centered strategic structure to increase access to care and decrease wait time.
- Collaborated with Department of Quality & Safety and developed tactics to ensure a patient and family centered focus ambulatory division.
- Collaborated with human resources and other departments that promoted professional development that ensure patient-center focus.
- Created monthly qualitative and quantitative patient experience reports and presented to leadership for review and recommendations for improvement.
- Managed Chemotherapeutic Desensitization and Bone Marrow Transplant PCN Quality Improvement workflow in ambulatory setting initiative.
- Instrumental in organization of 'Center of Excellence for Mastocytosis'.
- Bolstered reimbursements by improving documentation and usage of modifiers.
- Implemented Jean Watson Caritas Process, Theory of Human Caring/Caring Science.
- Designed and implemented quality improvement initiative and root cause analysis such as anaphylaxis protocol and monitoring to reduce adverse patient reaction risk.
- Implemented medical chart reviews on 24 MDs and conducted quarterly reviews, assessing clinical and medical documentation to ensure compliance with regulatory and program standards.
- Created training module for staff (practice assistants, medical assistants, nurses, medical doctors), and cross-trained practice assistants to become medical assistants to service the patients in a more effective and cost -efficient manner.
- Developed Preceptor Program, providing staff chance to precept and teach.
- Boston, MA
Manager
RTW, Inc.
12.1997 - 12.1998
- Company Overview: Westwood, MA
- Managed 12-member team (insurance underwriter, registered nurses, medical assistant, practice assistant).
- Sold RTW (Return To Work) product, and managed operation teams (RNs, claims administrators, administrative assistants) for worker’s compensation insurance.
- Applied utilization review criteria for achieving quality and cost-efficient patient outcomes.
- Expedited proper medical treatment of injured employees and facilitated early return to work by accompanying claimants to medical appointments.
- Reduced patient worker compensation days from average 180 days to 90 days.
- Westwood, MA
Clinical Nursing Supervisor
Massachusetts General Hospital
04.1994 - 02.1998
- Company Overview: Boston, MA
- Managed staff, oversaw patient care, and ensured adherence to policies and procedures.
- Maintained appropriate staffing for each unit, and replaced ill calls as needed.
- Directed, planned, and organized staff to provide patient care in emergency situations.
- Boston, MA
Nurse Manager
MetroWest Hospital
01.1995 - 01.1997
- Company Overview: Framingham, MA
- Managed clinical and administrative operations for 56-bed Medical/Surgical Orthopedic unit, and directed financial management (i.e. staffing, purchasing, budgeting, and billing).
- Provided leadership to staff of 100+ employees; and interviewed, hired, and trained staff.
- Designed and implemented staffing patterns responsive to dynamic care environment.
- Eliminated use of staffing agencies and overtime by creating internal per diem pool.
- Implemented PAR leveling system with pharmacy and materials management to reduce cost.
- Framingham, MA
Education
Doctor of Nursing Practice (DNP) - Nurse Executives
MGH Institute of Health Professions
Charlestown, MAMaster of Health Care Administration (MHA) -
Framingham State College
Framingham, MABachelor of Science (BS) - Nursing
Curry College
Milton, MADermal Filler Certification -
Aesthetic Mentor
Neurotoxins Certification -
Aesthetic Mentor
Kybella Certification -
Aesthetic Mentor
Psychiatric Mental Health Nurse Practitioner (PMHNP) -
Chamberlain University
04.2025
Skills
- Microsoft Office
- Rapid Cycle Evaluation
- Lean Project Management
- ACLS/BLS Certified
- Skin rejuvenation
- Client relationship building
- Expert dermal filler application
- Botox administration proficiency
- Collagen induction therapy
- Facial anatomy comprehension
- Aesthetic treatment planning
- Non-surgical facelifts experience
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Medication and IV administration
- Strong clinical judgment
- Critical thinking
- Effective communication
- Adaptability and flexibility
Affiliations
- Massachusetts Society for Heath Care Risk Management
- Oncology Nursing Society
- National Association for Healthcare Quality
- AONE (American Organization of Nurse Executives)
- CITI (Collaborative Institutional Training Initiatives)
Timeline
Aesthetic Nurse Injector
Aesthetic + Mind MD
01.2025 - Current
Manager-Nursing Services and Operations
Takeda Pharmaceutical Company
06.2023 - Current
Aesthetic Nurse Injector
PeachyMed-MedSpa
09.2022 - 07.2024
Field Medical Director (Dermatology)
Pfizer Inc.
01.2021 - 06.2022
Field Medical Director (Dermatology)
Pfizer Inc. / TMAC (The Medical Affairs)
09.2018 - 01.2021
Director of Nursing
Brigham and Women’s Hospital
07.2001 - 09.2018
Manager
RTW, Inc.
12.1997 - 12.1998
Nurse Manager
MetroWest Hospital
01.1995 - 01.1997
Clinical Nursing Supervisor
Massachusetts General Hospital
04.1994 - 02.1998
Master of Health Care Administration (MHA) -
Framingham State College
Bachelor of Science (BS) - Nursing
Curry College
Dermal Filler Certification -
Aesthetic Mentor
Neurotoxins Certification -
Aesthetic Mentor
Kybella Certification -
Aesthetic Mentor
Psychiatric Mental Health Nurse Practitioner (PMHNP) -
Chamberlain University
Doctor of Nursing Practice (DNP) - Nurse Executives
MGH Institute of Health Professions
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