Dorothy Goodrich

• • Receives emergency phone calls via VESTA 911 phone system, gathers pertinent information, in accordance with checklists
• • Must comply with National Fire Protection Agency (NFPA) Public Safety Telecommunications Personnel Professional Qualifications Standard 1061
• • Dispatches fire, medical, protective services, and other emergency response vehicles and personnel as appropriate to aircraft, structural, hazardous materials, medical, security, and other emergencies.
• • Receives routine phone calls in a professional manner and takes appropriate action.
• • Receives trouble, supervisory, and fire alarms via Monaco D-21 detection/alerting system and determines actions required based on type of alarm, building number, and applicable fire system outages
• • Transmits and/or relays requests for mutual aid through other Public Safety Answering Points within the local area and transmits these requests to/from the senior fire official
• • Performs Emergency Medical, Fire, Police Dispatch (EMD, EFD, EPD) services to callers with instructions to help treat patients until responding EMS units arrive in accordance with checklists provided.
• • Reads grid maps and establishes appropriate evacuation cordons, emergency control points, staging, and triage areas during emergency responses in accordance with established procedures.
• • Maintains daily and emergency logs, to include such as status of explosives and munitions storage, fire systems and vehicle outages, additional emergency and routine information in the Automated Civil Engineer System - Fire Department (ACES-FD) database system.
• • Communicates via radio, in-station public address, and telephone systems to deliver pertinent information to responding crews, including mutual aid responders.
• • Participates in recurring training with dispatch center personnel to ensure compliance with all training requirements.
• • Assists with monitoring and troubleshooting all emergency communications equipment.
• • Perform all other position related duties as described in local policies and procedures

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