Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Dorothy Gorman

219 Lingle Drive, Davidson,NC

Summary

Chief Officer with proven track record in driving transformational initiatives that improve organizational performance. Thoughtful, strategic, systems thinker. Mistakes, and scars to prove it. Focused on goals, people, and what is right for future of organization.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CHIEF OPERATING OFFICER

Lone Pine Fulfillment
01.2025 - Current

Growing family-run third-party logistics business.

PRESIDENT AND CEO

Junior Achievement of Central Carolinas
02.2022 - 11.2024
  • Transformed nonprofit organization through decisive leadership after nine-month vacancy.
  • Doubled student participation in JA annually, exceeding 31,000 in 2024.
  • Identified financial overreach related to debt and facility expenses.
  • Established earned revenue streams, contributing approximately 10% of total revenue.
  • Projected fiscal year-end 2025 revenue between $2.35MM and $2.4MM, up from $2MM.
  • Rebuilt team and implemented professional processes across all departments.
  • Cultivated strategic relationships with school districts, enhancing community inclusion.
  • Increased board engagement, achieving 100% personal giving for first time.

EVP AND CHIEF CUSTOMER OFFICER

Project Lead The Way
03.2021 - 01.2022
  • Restructured sales and support teams, driving growth and enhancing customer experience.
  • Achieved program growth exceeding previous year and budget targets.
  • Aligned goals and processes across sales, marketing, and teacher training operations.
  • Redesigned 'training guarantee' to support retention of up to 500 programs.

EVP AND CHIEF OPERATIONS OFFICER

Project Lead The Way
04.2018 - 03.2021
  • Directed teacher training service line, generating $12MM in new revenue through service transformation.
  • Achieved 28% profit margin in year one, surpassing 20% target.
  • Secured $2.5MM in contracts across 20 training sites within 12 months.
  • Ensured training completion for 10,000 teachers during COVID crisis in 2020-21.
  • Attained 83% customer satisfaction ratings of excellent or very good, despite operational changes to training model.
  • Maintained $40MM equipment and supplies portfolio with 30% blended margins.

SVP AND CHIEF COMMUNICATIONS OFFICER

Project Lead The Way
11.2013 - 03.2018
  • Established and led strategic marketing, communications, and events functions.
  • Promoted to senior leadership team from VP within eight months of joining (Feb.)
  • Expanded team from two to 19 members, driving 13% CAGR by volume of programs.
  • Managed annual budget of $5 million.
  • Achieved double-digit percentage increases in email, website, and social media metrics.
  • Executed PLTW’s inaugural brand campaign, generating 4,400 unique prospects and six million video views.
  • Relaunched national biennial conference, resulting in 35% attendance growth for subsequent event.

SUPPLY CHAIN & MANUFACTURING OPERATIONS MANAGER / STRATEGY & OPERATIONS SENIOR CONSULTANT

Deloitte Consulting
09.2009 - 03.2013
  • Addressed global supply chain challenges for clients, focusing on supplier development and production transformation.
  • Mentored junior staff to enhance skill sets and professional growth.
  • Managed pro bono projects with World Economic Forum, and delivered insights at WEF Annual Meeting in Davos.
  • Crafted winning proposal for second project phase with WEF.
  • Identified $4-6MM savings opportunity in procurement for satellite parts during supply chain strategy project.
  • Reconfigured processes for multi-tier hydraulics system supplier, and reduced lead times by months.

Education

BACHELOR OF ARTS - ENGLISH

Furman University
Greenville, SC

MASTER OF BUSINESS ADMINISTRATION -

The University of North Carolina Kenan-Flagler Business School
Chapel Hill, NC

Skills

  • Team development
  • Strategic planning
  • Partner and customer relationship management
  • Executive communication skills
  • Operations leadership
  • Revenue generation

Certification

  • Member of Board of Directors for Pine Lake Preparatory (K-12 public charter school)
  • Coach for Davidson-Cornelius youth rec flag football and basketball
  • Release about departure from JA: https://lnkd.in/ekdPhnCn
  • Website: https://lonepinefulfillment.com

References

References available upon request.

Timeline

CHIEF OPERATING OFFICER

Lone Pine Fulfillment
01.2025 - Current

PRESIDENT AND CEO

Junior Achievement of Central Carolinas
02.2022 - 11.2024

EVP AND CHIEF CUSTOMER OFFICER

Project Lead The Way
03.2021 - 01.2022

EVP AND CHIEF OPERATIONS OFFICER

Project Lead The Way
04.2018 - 03.2021

SVP AND CHIEF COMMUNICATIONS OFFICER

Project Lead The Way
11.2013 - 03.2018

SUPPLY CHAIN & MANUFACTURING OPERATIONS MANAGER / STRATEGY & OPERATIONS SENIOR CONSULTANT

Deloitte Consulting
09.2009 - 03.2013

BACHELOR OF ARTS - ENGLISH

Furman University

MASTER OF BUSINESS ADMINISTRATION -

The University of North Carolina Kenan-Flagler Business School