Dorothy Heppard
Albany,GA
Summary
Dedicated Christ follower seeking to use my reaching and organizational skills along with my enthusiasm for building the kingdom of God.
Overview
21
21
years of professional experience
Work History
Environmental Services
Sodexo USA
02.2020 - 08.2021
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Maintained a safe environment for employees, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Moved chairs to clean behind and underneath furniture.
- Cleaned and stocked bathrooms, conference rooms and breakrooms.
- Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Verified cleanliness and organization of storage areas and carts.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned public areas.
- Documented and reported necessary facility and building repairs observed.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Early Childhood Development Teacher
Precious Hand Daycare
01.2016 - 08.2019
- Contributed to school improvement initiatives by participating in professional development workshops related to early childhood education trends and research.
- Cultivated an inclusive classroom community where every child felt valued and respected regardless of differences in background or ability level.
- Promoted a positive classroom culture by fostering respect, empathy, and collaboration among students.
- Managed classroom behavior effectively using positive reinforcement techniques, resulting in a more conducive learning environment for all students.
- Maintained accurate records of student performance data to inform instructional decision-making processes effectively.
- Served as a mentor for teachers, sharing insights on effective classroom management strategies for success.
- Increased parent involvement through regular communication regarding student progress and upcoming events.
- Established strong relationships with families, leading to increased trust and collaboration in supporting each child''s growth and development.
- Encouraged creativity and self-expression through various art projects, music activities, and dramatic play experiences.
- Boosted students'' cognitive development by creating interactive and stimulating learning environments.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Addressed behavioral and learning issues with parents and daycare management.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Helped new preschool children get used to classes by giving one-on-one support.
Tray Packer & Inspector
Sanderson Farms Processing Plant
07.2006 - 12.2012
- Collaborated with team members to meet daily production goals and deadlines.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Modified packing techniques as needed to accommodate various product sizes, shapes, and fragility levels.
- Adapted quickly to changing priorities or requirements based on order fulfillment needs.
- Ensured compliance with FDA regulations when handling food products during the packaging process.
- Identified opportunities for improvement in the tray packing process, resulting in increased productivity rates.
- Assisted in maintaining accurate records of inventory levels and completed orders for effective tracking purposes.
- Improved production efficiency by optimizing tray packing processes and techniques.
- Streamlined workflow by organizing inventory and stocking necessary supplies near the workstation.
- Utilized equipment safely and efficiently, adhering to all company guidelines and protocols.
- Demonstrated excellent problem-solving skills when faced with challenges related to complex packaging requirements.
- Communicated effectively with supervisors regarding any issues or concerns related to the tray packing process.
- Continuously updated knowledge of industry trends, technologies, and best practices related to packaging materials used for tray packing operations.
- Reduced product damage during shipment by implementing proper packaging methods.
- Managed time effectively to meet or exceed daily production quotas consistently.
- Increased accuracy in tray packing by conducting regular quality checks on packed items.
- Contributed to meeting customer satisfaction goals through careful attention to detail in each packaged item.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Monitored food quality and freshness throughout day.
DSI Inspector
Cagles Chicken
10.2000 - 05.2004
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization.
- Examined products for imperfections and defects.
Education
Minister License - Outreach Ministry
Faith Christian Family Center
Tallahassee, FL01.2022
Early Childhood Development Diploma - Child Development
Albany Technical College
Albany, GA04.2016
Child Development Specialist Certificate - Early Childhood Development
Albany Technical College
Albany, GA08.2015
Associate Diploma of Biblical Studies - Biblical Studies
Grace / Victory Bible College
Albany, GA11.2011
High School Diploma -
Southwest Georgia Institute of Education
Albany, GA02.2001
Skills
- Environmental Services
- Conflict Resoultion
- Friendly, empathetic, a good listener
Timeline
Environmental Services
Sodexo USA
02.2020 - 08.2021
Early Childhood Development Teacher
Precious Hand Daycare
01.2016 - 08.2019
Tray Packer & Inspector
Sanderson Farms Processing Plant
07.2006 - 12.2012
DSI Inspector
Cagles Chicken
10.2000 - 05.2004
Minister License - Outreach Ministry
Faith Christian Family Center
Early Childhood Development Diploma - Child Development
Albany Technical College
Child Development Specialist Certificate - Early Childhood Development
Albany Technical College
Associate Diploma of Biblical Studies - Biblical Studies
Grace / Victory Bible College
High School Diploma -
Southwest Georgia Institute of Education
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