Summary
Overview
Work History
Education
Skills
Websites
Certification
Platinum Club
Languages
Timeline
Generic
Dorothy Johnson

Dorothy Johnson

East Hampton,NY

Summary

Dynamic leader with over 25 years of experience driving strategic growth and fostering exceptional customer relationships. Proven expertise in leading diverse teams and enhancing client partnerships, resulting in significant revenue increases and heightened customer satisfaction. Adept at leveraging communication and AI to develop innovative solutions that align with organizational goals. Recognized for cultivating a collaborative environment that empowers teams to excel and deliver outstanding results. Committed to leading with empathy, inclusion, and trust, ensuring a lasting impact on both clients and colleagues. Board Member.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director, Strategic Account Executive

Microsoft
06.2019 - Current
    • Overhauled the relationship between Verizon and Microsoft, building relationships with all Rooms of the House, strong relationships with the Business and Executives across Verizon.
    • Platinum Club Winner for 410% to plan
    • Enabled Azure Growth 230% YoY, FY24 at 122% to plan in Google's largest Global Customer.
    • Collaborated across Microsoft's GPS, Business Development, Azure for Operators, Industry Solutions, Gaming, Advertising, and the OU to bring a holistic, One Microsoft approach to Verizon.
    • Facilitated interviews for Verizon at IGNITE and BUILD.
    • Closed the first Salesforce Take Out in a Telco with Copilot Studio.
    • Promoted within one year in role.

Head of Client Partnerships, Media & Telco

Oracle Data Cloud
12.2015 - 07.2017
  • Sold to Technology and Media companies globally. Clients included Dell, Disney, Time Warner, Verizon, Google, Sony, and Comcast.
  • Developed and drove sales strategy for clients in need of data for digital marketing efforts as they improved their efficiencies within platforms.
  • Built out this new Vertical and territory account plans to deliver 200% to plan across my teams.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

SVP of Sales

Ad Exchanger
New York, NY
01.2015 - 10.2015
  • Hired and developed new business and account teams selling syndicated research and custom consulting projects for digital marketing teams and CMOs.
  • Reduced customer churn rate by addressing concerns proactively and implementing effective retention strategies.
  • Developed long-lasting client relationships for sustained business growth and repeat customers.

Vice-President of Sales, Business Insider Intelligence

Business Insider
New York, New York
04.2014 - 01.2015
  • Developed product, packaging, pricing, and positioning for Insider Intelligence.
  • Hired and trained B2B sales team, introduced account planning, set quotas, presented to the Board of Directors of Business Insider.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.

Strategic Client Director

Experian Marketing Services
New York, New York
07.2013 - 04.2014
  • Grew existing contracts by 20% YoY.
  • Mentored junior staff members for professional development and skill enhancement within the organization.
  • Analyzed data from various sources to inform strategic planning efforts and drive informed decision-making processes.
  • Contributed significantly to annual revenue goals through a proactive approach in identifying untapped markets potential opportunities.
  • Collaborated closely with internal departments for seamless coordination in achieving organizational objectives.

Global Account Director

Forrester Research
New York, New York
05.2009 - 06.2013
  • A finalist for Rookie of the Year, Delivered 200% YoY growth
  • Promoted to Global AE in my second year.
  • Championed innovative approaches to problem-solving that led to improved internal processes and better quality of service delivery for customers worldwide.
  • Built long-term customer relationships with business leaders and contacts.
  • Spearheaded new business development initiatives, expanding the company''s reach into emerging markets and verticals.
  • Expanded global client base through targeted prospecting, relationship building, and marketing initiatives.
  • Developed creative solutions to address unique client needs, leading to increased customer loyalty and retention rates.
  • Created, owned and drove account plan execution for key clients.
  • Evaluated competitive landscape regularly, adjusting strategies as necessary to maintain a leading position within the market segment.
  • Collaborated closely with product teams to provide valuable insights into customer preferences, resulting in enhanced offerings tailored specifically for key global accounts.
  • Negotiated contract terms with clients to secure favorable outcomes for both parties, maximizing profitability.
  • Conducted in-depth market research to identify trends and potential business opportunities within target industries.

Director, Strategic Sales

PageNet
New York, New York
09.1996 - 07.2001
  • Managed a team of 15 Account Managers and Account
  • Sold to Senior Level decision makers in the Media Industry and the Financial Services, as well as to the City of New York.
  • Drove operating efficiencies by instituting repeatable processes and standardized metrics, benchmarked services against best practices, and implemented periodic reviews.
  • Promoted three times in four years.
  • Achieved $22M in sales in the first FY.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Enhanced stakeholder satisfaction with timely and transparent communication strategies.

Education

Leadership Principles -

Harvard Business School
Cambridge
12.2023

English Literature -

Abilene Christian University
Abilene, TX

Skills

  • Expertise in artificial intelligence
  • Team leadership
  • Client relationship management
  • Team leadership
  • Verbal and written communication
  • Relationship building
  • Long-term strategic planning
  • Strategic decision-making

Certification

  • AI Skills and AI Certification, Microsoft, 2019-2025
  • Azure 900 Training. Microsoft, 2020
  • Leadership Principles, Harvard Business School, 2023

Platinum Club

Microsoft Platinum Club is awarded to the top 1% of employees in a 228,000 person company. I won for Top Attainment at 410% to plan that fiscal year and in a customer historically challenging for Microsoft. This current fiscal year, I've closed the largest take out of Salesforce and the first in a global Tier One Telco customer, with the team selling directly against the CEO of Salesforce.

Languages

English
Full Professional
French
Limited Working

Timeline

Director, Strategic Account Executive

Microsoft
06.2019 - Current

Head of Client Partnerships, Media & Telco

Oracle Data Cloud
12.2015 - 07.2017

SVP of Sales

Ad Exchanger
01.2015 - 10.2015

Vice-President of Sales, Business Insider Intelligence

Business Insider
04.2014 - 01.2015

Strategic Client Director

Experian Marketing Services
07.2013 - 04.2014

Global Account Director

Forrester Research
05.2009 - 06.2013

Director, Strategic Sales

PageNet
09.1996 - 07.2001

Leadership Principles -

Harvard Business School

English Literature -

Abilene Christian University

Similar Profiles

CREATE PROFILE