Dorothy Kangea

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Contributed to a positive work environment by fostering open communication among colleagues.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
• Optimized workflow processes through regular evaluation of office procedures for potential improvements.
• Supported executive staff with well-prepared reports, presentations, and meeting materials.
• Input data into spreadsheets and databases.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
• Documented care actions by completing records and logs in medical software system.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
• Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
• Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Upheld infection control and prevention policies across different patient-facing areas.
• Transported patients between rooms and appointments or testing locations.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Working in the ER/ED its all about double time in everything.
• Ortho- Glass splinting, Ekgs, Foley insertion and removal, fitting ordered prefab immobilized equipments for patients, i.e crutches, finger splint e.t.c and doing the right documentation for billing.

Assist in activities of daily living,ADLs .