Dorothy Kliewer
Yucaipa,California
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CEO
Kliewer And Associate, LLC
03.2010 - Current
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Managed financial, operational and human resources to optimize business performance.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Warehouse Manager
Lamps Plus
05.2008 - 01.2024
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Improved order fulfillment rates by optimizing picking, packing, and shipping procedures.
- Managed a team of warehouse staff to ensure timely completion of tasks and adherence to safety protocols.
- Implemented performance metrics to track employee progress, leading to enhanced accountability and improved overall performance.
- Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly.
- Ensured compliance with industry regulations and company policies through diligent oversight of all warehouse activities.
- Coordinated cross-functional collaboration between sales, customer service, procurement, and logistics teams to ensure seamless operation of the supply chain process.
- Delivered reliable customer service by addressing inquiries promptly and resolving issues effectively through clear communication channels within the organization.
- Maintained accurate inventory records using advanced tracking systems, minimizing discrepancies between physical stock counts and system data entries.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
Warehouse Supervisor
Ozburn-Hessey Logistics LLC
03.2006 - 02.2008
- Improved warehouse efficiency by implementing new inventory management systems and processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CASkills
- Cross-Functional Collaboration
- Team Building
- Ethical Conduct
- Effective Decision-Making
- Organizational Management
- Staff Management
- Human Resources Management
- Account Management
- Budget Planning
Certification
- [Area of certification] Training - [Timeframe]
Timeline
CEO
Kliewer And Associate, LLC
03.2010 - Current
Warehouse Manager
Lamps Plus
05.2008 - 01.2024
Warehouse Supervisor
Ozburn-Hessey Logistics LLC
03.2006 - 02.2008
High School Diploma -
San Gorgonio High School