Dorothy Mathis
Rembert,South Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Correctional Officer
South Carolina Department Of Corrections
12.2018 - Current
- Operated and tested audio-visual electronic consoles, computers, and touch screen control systems.
- Monitored and managed all doors, gates, video surveillance, monitors, radios, and intercom systems.
- Collected, updated and maintained data reports of inmate activity.
- Transferred calls and sensitive information of over 300 inmates to the officers, nurses, and psychologists to assist with inmate wellness checks.
Direct Support Staff Member
Kershaw County Board Of Disability & Special Needs
10.2015 - 11.2018
- Facilitated community integration for clients through participation in local events, outings, and educational opportunities.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Served as a reliable point of contact between clients'' families and care providers to ensure continuity of care across settings.
Education
Associate of Science - Computer Technology
Central Carolina Technical College
Sumter, SC08.1986
High School Diploma -
Ashwood Central High School
Bishopville, SC06.1979
Skills
- Report Transcription
- Microsoft Office
- Team Development
- Customer Retention Strategies
- Customer Account Management
- Call Center Operations
- Complaint Handling
- Documentation
Timeline
Correctional Officer
South Carolina Department Of Corrections
12.2018 - Current
Direct Support Staff Member
Kershaw County Board Of Disability & Special Needs
10.2015 - 11.2018
Associate of Science - Computer Technology
Central Carolina Technical College
High School Diploma -
Ashwood Central High School
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