Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorothy Nickoles

Sterling,VA

Summary

Dynamic and adaptable professional with a strong customer-centric mindset. Proven leadership in executing seamless events and fostering teamwork. Recognized for creative problem-solving and attention to detail, consistently exceeding client expectations while maintaining high standards of service and collaboration. Skilled in event coordination and effective communication.

Overview

5
5
years of professional experience

Work History

Catering Assistant

Mama Luccis
07.2025 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Created visually appealing buffet displays that attracted positive attention from event attendees.

Sports Coach

Calvary Temple Ministries
06.2021 - Current
  • Increased player skill levels with the implementation of targeted drills and practice sessions.
  • Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
  • Implemented injury prevention protocols and provided immediate care for minor injuries during practices and games.
  • Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
  • Led athletes in community service projects to foster a sense of social responsibility and create positive connections with the local community.
  • Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
  • Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
  • Mentored junior coaches or assistants by sharing insights from personal experience and providing constructive feedback on their coaching techniques for professional development purposes.

Cashier

Lemon Face Shakers
05.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Drink Maker

Lemon Face Shakers
05.2021 - Current
  • Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
  • Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
  • Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
  • Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
  • Demonstrated adaptability by quickly learning new recipes as they were introduced or when requested by customers.
  • Upheld company standards for quality control by consistently following recipe guidelines and presentation expectations.
  • Assisted in training new employees on drink recipes, techniques, and customer service best practices.
  • Supported a positive work environment through effective communication and collaboration with colleagues.
  • Reduced wait times for customers by efficiently multitasking during peak hours of operation.

Event Assistant

Calvary Temple Church
09.2020 - Current
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.
  • Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
  • Directed team to set up and keep banquet space clean and presentable for guests.
  • Organized facilities preparation, refreshments and entertainment for gatherings with as many as Number guests.
  • Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Performed event coordination for larger parties and gatherings.
  • Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped organize and manage successful events with attendance of over Number people.

Missionary

Calvary Temple Ministries
05.2025 - 05.2025
  • Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Established trust within the community through regular engagement and consistent support.
  • Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
  • Collaborated with other missionaries to strategize, plan, and execute successful mission trips throughout various regions worldwide.
  • Built relationships with local and international mission organizations for successful partnerships.
  • Volunteered in overseas locations and in various roles.

Education

High School Diploma -

Calvary Temple Ministries
Sterling, VA
06.2025

Skills

    Does well in the customer centric mindset

    Well developed in fine detailed and time-consuming situations

    Really well at leadership and group collaboration

    Always adaptable willing to learn new things

    Creative Thinking & Customization

Timeline

Catering Assistant

Mama Luccis
07.2025 - Current

Missionary

Calvary Temple Ministries
05.2025 - 05.2025

Sports Coach

Calvary Temple Ministries
06.2021 - Current

Cashier

Lemon Face Shakers
05.2021 - Current

Drink Maker

Lemon Face Shakers
05.2021 - Current

Event Assistant

Calvary Temple Church
09.2020 - Current

High School Diploma -

Calvary Temple Ministries

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Dorothy Nickoles