Dorothy Ocon
Oak Point
Summary
Versatile senior director highly experienced in and areas. Hands-on leadership and management background with a solid track record of success in process optimization and operational restructuring. Seeking a professional position with a growing operation.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Senior Director of Human Resources
Steelgem LLC
Remote
03.2021 - Current
- Merged The Edge Treatment Center into the new management company Steelgem, LLC.
- Managed an HR team of four.
- Oversaw Human Resources for six entities, three locations, and up to 120 employees.
- Worked closely with the VP of Corporate Development & General Counsel to ensure compliance and handle any matters pertaining to employment employment law and regulation.
- Investigated workplace incidents or allegations of misconduct in accordance with company policies.
- Developed and implemented effective human resources policies, procedures, and best practices.
- Partnered with leadership team to ensure alignment between business objectives and HR initiatives.
- Ensured compliance with all local labor laws and regulations.
- Created and managed annual budget for the Human Resources department.
- Coached managers on performance management techniques and provided feedback to help improve employee engagement levels.
- Provided guidance on employee relations issues such as terminations, disciplinary actions, grievances, complaints.
- Negotiated contracts with third-party vendors for services related to payroll processing and benefit administration.
- Conducted research to identify trends in compensation and benefits programs.
- Handled employee discipline and termination to address policy infractions.
- Collaborated with management to design compensation and benefits packages.
- Managed payroll processing activities including timesheets, garnishments, tax withholding calculations for six entities.
- Advised senior management on labor relations issues such as collective bargaining agreements and contract negotiations.
- Coordinated recruitment efforts with hiring managers to fill vacant positions.
- Developed and managed the HR department budget.
- Collaborated with other departments to support their business objectives through effective HR initiatives.
- Identified opportunities for process improvement within the HR department based on feedback from internal stakeholders.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Provided HR consultation services to leadership and department heads.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
Human Resources Director
The Edge Treatment Center
01.2019 - 03.2021
- Assisted in the opening of five parent entities and three other locations.
- Oversaw processing and compliance of payroll for six entities.
- Managed the transition to new HRIS and payroll systems.
- Managed quarterly filings and payments.
- Managed recruitment processes for diverse roles within treatment center.
- Developed and implemented training programs for new staff members.
- Facilitated onboarding procedures to enhance team integration.
- Oversaw performance appraisal processes to ensure equity in evaluations.
- Collaborated with executives on workforce planning and development initiatives.
- Analyzed trends in compensation and benefits to recommend changes that support organizational goals.
- Maintained HR records, ensuring compliance with regulations and policies.
- Collaborated with management on workforce planning and strategic development.
- Ensured adherence to company policy and legal requirements in employee record maintenance.
- Directed HR programs, policies and processes to improve operational efficiency.
HR & Operations Manager
The Edge Treatment Center
Hybrid Position
10.2017 - 12.2018
- Built the Human Resources Department for a new company.
- Managed recruitment processes and coordinated onboarding for new employees.
- Conducted exit interviews and completed employment termination paperwork.
- Addressed harassment allegations, work complaints or other employee concerns.
- Developed and implemented employee onboarding programs for new hires.
- Administered employee benefits programs, ensuring compliance with regulations.
- Hired employees and processed hiring-related paperwork.
- Maintained HR records and ensured data accuracy across systems.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Assisted with payroll processing by verifying timekeeping records.
- Trained and mentored new employees on company policies and safety protocols.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Collaborated with teams to design onboarding programs for new hires.
- Created job descriptions for all positions within the organization to ensure proper classification of employees.
- Maintained up-to-date knowledge of changes in employment legislation.
- Implemented processes for tracking employee attendance records.
Supervisor
Sodexo USA
Plano
05.2016 - 11.2018
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new employees on operational procedures and customer service expectations.
- Coordinated inventory management to maintain adequate supply levels for services.
- Implemented process improvements to enhance efficiency in food service delivery.
- Conducted regular team meetings to communicate updates and address concerns.
- Monitored performance metrics to identify areas for training and development.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Skills
- Policy writing
- Performance management
- Compliance monitoring
- Organizational development
- Team collaboration
- Budget management
- Performance appraisals
- Recruitment strategies
- Compensation design
- HR policies development
- Organizational culture
- HR technology
- Benefits administration
- Compliance management
- HRIS management
- Payroll administration
Skills Traits
- Strategic Human Resources Leadership
- Workforce Planning & Organizational Design
- Policy Development & Implementation
- Change Management & M&A Integration
- California & Federal Labor law Compliance
- High Risk Employee Relations & Investigations
- Audit Readiness & Regulatory Reporting
- Risk Mitigation & Documentation Standards
- Performance Management Systems
- HRIS & Payroll Systems (Rippling, Namely, Gusto, & Bamboo HR)
- Benefits Design
- Benefits Administration & Open Enrollment
- Vendor & Broker Management
- Asset & Stock Purchase Employee Transitions
- Post-Acquisition Onboarding & Integration
- Healthcare Employment Law & Risk
- HIPPA & Healthcare Regulatory Compliance
- Recruitment for Clinical and Non-Clinical Roles
- Credential Tracking & Expiration Monitoring
Certification
SPHR, Senior Professional in Human Resources, HRCI, Currently Studying for Exam
Timeline
Senior Director of Human Resources
Steelgem LLC
03.2021 - Current
Human Resources Director
The Edge Treatment Center
01.2019 - 03.2021
HR & Operations Manager
The Edge Treatment Center
10.2017 - 12.2018
Supervisor
Sodexo USA
05.2016 - 11.2018