Dorothy Peace
Onboarding, Administrative, HR
San Bernardino,CA
Summary
Human resources professional with extensive experience in onboarding and team integration. Recognized for ability to streamline onboarding processes and foster positive work culture. Focused on team collaboration and delivering consistent results, known for reliability and adaptability. Skilled in communication and process improvement, with proactive and results-driven approach.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
The Way World Outreach Church
San Bernardino, CA
11.2023 - 02.2024
- Coordinated scheduling and logistics for executive meetings and events.
- Managed correspondence, ensuring timely response to inquiries and requests.
- Developed and maintained filing systems for efficient document retrieval.
- Trained new staff on administrative protocols and software applications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Office Assistant III
County Of Riverside Department Of Public Health
Riverside, CA
01.2022 - 11.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Coordinated travel arrangements for staff members.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
- Compiled and analyzed data to produce reports.
- Assisted with onboarding of new employees.
- Created and maintained detailed records of all office activities.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
Onboarding Specialist
The Way World Outreach - CityWay CEDC
San Bernardino, CA
02.2024 - Current
- Facilitated onboarding processes for new hires, ensuring smooth transitions into company culture.
- Developed training materials and resources to enhance employee understanding of policies and procedures.
- Collaborated with HR teams to streamline onboarding workflows, improving efficiency and consistency.
- Conducted orientation sessions, providing comprehensive overviews of benefits and organizational structure.
- Analyzed onboarding feedback to identify areas for improvement and implement strategic enhancements.
- Coordinated cross-departmental communication to ensure alignment during the onboarding process.
- Implemented new software tools to automate parts of the onboarding experience, reducing manual tasks.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Trained new hires in technology required to access company systems and complete job tasks.
- Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
- Evaluated the effectiveness of onboarding strategies, continually updating approaches based on feedback and best practices.
- Coordinated with hiring managers to update onboarding materials (Handbooks), keeping content current with job role expectations.
- Reduced administrative burdens for HR and departmental teams by automating portions of onboarding process.
- Ensured compliance with internal policies and external regulations throughout onboarding process.
- Created and delivered HR training sessions to staff, managers and executives.
Recieving Inspector
Burlington Warehouse
Redlands, CA
02.2015 - 12.2021
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Provided new item setup, merchandising and inventory control.
- Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
- Improved inventory tracking by establishing system to check-in and check-out items.
- Processed required paperwork to expedite handling of shipped and received goods.
- Conducted research to address shipping errors and packaging mistakes.
Office Assistant
County Of San Bernardino - Behavioral Health
San Bernardino, CA
12.2013 - 01.2015
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information as necessary.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Delivered clerical support by handling range of routine and special requirements.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Monitored security to help maintain equipment, data and information safety.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Skills
- Organizational growth
- Software implementation
- Policy enforcement
- Employee engagement, Training & Strategies
- Forecasting employment needs
- Performance management systems
- Onboarding, Leadership training and development
- Human resources operations
- Relationship and Team building
- Exit interviews and processes
- Health and safety compliance
- Policy improvement and recommendations
- Coaching and mentoring
- Hiring and onboarding
- Employee handbook development
- Administering disciplinary procedures
- Performance monitoring
- Accident investigations
- General Compliance
- Microsoft Dynamics
- Schedule Management
- Excel Spreadsheets
- Insurance Eligibility Verifications
- Information Confidentiality
- Resource Coordination
- Medical Records Management
- Problem Solver
- Customer Service
- Multi-line phone operation
- Visitor access management
- Administration and operations
Timeline
Onboarding Specialist
The Way World Outreach - CityWay CEDC
02.2024 - Current
Administrative Assistant
The Way World Outreach Church
11.2023 - 02.2024
Office Assistant III
County Of Riverside Department Of Public Health
01.2022 - 11.2023
Recieving Inspector
Burlington Warehouse
02.2015 - 12.2021
Office Assistant
County Of San Bernardino - Behavioral Health
12.2013 - 01.2015