Dorothy Pummill
Gardnerville,NV
Overview
32
32
years of professional experience
Work History
Administrative Assistant II
Department of Welfare and Supportive Services
02.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Sales Associate
Rite Aid
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Warehouse Order Picker
Starbucks
06.2018 - 01.2019
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Checked inventory and selected products from specific locations based upon availability.
- Wrapped pallets in shrink wrap prior to loading.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Clinical Laboratory Assistant
Methodist Healthcare
03.2003 - 07.2009
- Represented test data in graphs and charts and maintained patient confidence by keeping test information confidential.
- Contributed to operational quality and efficiency via instrument calibration, application of quality controls and implementation of maintenance functions.
- Conducted manual and automated tests in alignment with specifications and regulations for results reporting.
- Completed laboratory operations reports and submitted to public health departments and other healthcare authorities.
- Minimized errors throughout pre-analytic, analytic and post-analytic processes.
- Supported operations across Hematology, Urinalysis, Type and Microbiology departments.
- Carried out tests to determine if infections are bacterial, viral or fungal.
- Reduced test turnaround time via strategic multitasking.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
Aerospace Medical Services Technician
USAF
02.1993 - 02.2003
- Scheduled appointments and surgeries for patients.
- Assisted doctors, nurses and other staff with completing surgeries and non-invasive procedures.
- Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
- Educated patients about treatments, medications and home care for conditions.
- Collected and safely handled specimens for laboratory tests.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
- Kept up with continuing education requirements to maintain certification.
- Prioritized medical procedures based on severity of concern and available resources.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
- Implemented emergency airway management and heart monitoring at scenes and during transport.
- Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Community College of The Air Force
Montgomery, AL02.
Diploma - High School Diploma
Southview High School
Lorain, OH06.1991
Skills
- Order Picking and Processing
- Customer Experience
- Shipping and Packaging
- Maintaining Clean Work Areas
- Vendor Relationships
- Safety Violations
- Stocking and Replenishing
- Handheld Scanners
- Utilization Reporting
- Customer Order Fulfillment
- Product Identification
- Customer Satisfaction
- Product Signage and Labeling
- Great Planning Skills
- OSHA Requirements
- Procedure Demonstrations
- Quality Checks
Timeline
Administrative Assistant II
Department of Welfare and Supportive Services
02.2024 - Current
Sales Associate
Rite Aid
07.2022 - Current
Warehouse Order Picker
Starbucks
06.2018 - 01.2019
Clinical Laboratory Assistant
Methodist Healthcare
03.2003 - 07.2009
Aerospace Medical Services Technician
USAF
02.1993 - 02.2003
Community College of The Air Force
Diploma - High School Diploma
Southview High School
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