Dorothy Ragsdale
Wilsonville,AL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented Support Assistant with 10 years of experience executing wide range of administrative duties with efficiency and accuracy. Collaborative team member working with employees across all organizational levels both confidently and respectfully for optimal productivity. Timely problem solver with talents in report preparation, documentation editing and supply ordering. Detail-oriented Support Assistant with 10 years of experience executing wide range of administrative duties with efficiency and accuracy. Collaborative team member working with employees across all organizational levels both confidently and respectfully for optimal productivity. Timely problem solver with talents in report preparation, documentation editing and supply ordering. organizational levels both confidently and respectfully for optimal productivity. Timely problem solver with talents in report preparation, documentation editing and supply ordering.
Overview
17
17
years of professional experience
Work History
Advance med support assistant
James A. Lowell (This is a federal job)
04.2019 - 09.2024
- Scheduling patients accordance to the clinic needs for the needs of patient to be seen
- Verify insurance ,checking in patients and out
- Taken messages for Doctors and nurse
- Helping with paper work for military leave, chit ,helping patient with questions about community care/ Tricare ,physical therapy
- Making sure patient are register at the VA
- Scheduling consults and RTC, Giving excellent customer at all times if face to face or telephone
- Returning faxes and filing, have learn the medical terms for clinic to function in this extremely busy clinic with multiple providers and assisting corpsman .respond to patient complaints and resolve the issue
- Explains to patients the differents eligibility tricare and service connect
- Making vvc appts.
- Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
- Followed exact procedures for handling transfers and other releases of medical records.
- Tracked and monitored requests for medical records release.
- Transcribed and entered patient medical information into electronic medical records systems.
- Reduced errors in medical billing by meticulously reviewing patient charts for accurate code assignment.
- Monitored changes in coding regulations to provide recommendations for compliance.
Assistant Chief of Operation
Veterans Canteen Service
01.2015 - 04.2019
- Keep logs for work orders,keeping inventories record, process invoices for payment,advance accounting for VCS, process receivable,maintain financial accounts for VCS ,summarize financial Data ,correct data in financial, maintain journals and ledgers for accounts,process all payments received thought VCS,process all accounts in timely accuracy
- Set up venders for new merchandise for retail ,check delivery in make sure correct, stock store ,supervise staff ,making sure customer service is excellent t all time, placing orders for retail
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Store Manager
Road Ranger/Pilot
02.2014 - 11.2014
- Customer Service,Financial Control and security Procedures,Hire/Recruit/interview, schedules,Training employees,Payroll,Budget and Financial Plans, Timekeeper,strategic Planning,Spreadsheets,graphics
Gen Manager
Robeks Juice
01.2008 - 02.2014
- Customer service,Financial accountability ,performance reviews,Training Employees,Planning Meetings,Timekeeping ,Strategic Planning, Motivate Staff,Orders for office Supplies
Education
Bachelor's degree - law
Kaplan College
05.2003
High school diploma or equivalent - General
Academy Senior High
05.1979
Skills
- Strong Organization
- Professionalism and Etiquette
- Resourcefulness and Initiative
- Calendar Management
- Multitasking and Time Management
- Customer Service
- Problem-Solving
Jobtype
Telework or Remote
Workschedule
Full-time
Phone
847-863-8516
References
Ivanna Hancovsky P.A ortho 224-610-7109
- Angie Mag supervisor 847-8732631 Lovette Parks head op GPM Dept 224-610-5530
Timeline
Advance med support assistant
James A. Lowell (This is a federal job)
04.2019 - 09.2024
Assistant Chief of Operation
Veterans Canteen Service
01.2015 - 04.2019
Store Manager
Road Ranger/Pilot
02.2014 - 11.2014
Gen Manager
Robeks Juice
01.2008 - 02.2014
Bachelor's degree - law
Kaplan College
High school diploma or equivalent - General
Academy Senior High
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