Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dorothy Rowden

Tarpon Springs,FL

Summary

Experienced professional with expertise in student records management and data analysis, known for improving operational efficiency at Orange County Public Schools. Skilled in producing impactful reports that support educational success and maintaining compliance in documentation.

Overview

17
17
years of professional experience

Work History

Registrar

Orange County Public Schools
Orlando, Florida
02.2022 - 05.2025
  • Communicated registration requirements and deadlines to students and parents efficiently.
  • Supported data entry to ensure adherence to district reporting standards.
  • Facilitated orientation sessions for new education students.
  • Evaluated, collected, and securely stored documents in permanent records.
  • Generated reports on student performance, attendance, and various metrics.
  • Processed students' medical record requests in compliance with HIPAA regulations.

Merchandiser

Hallmark
Tampa, FL
10.2015 - 03.2021
  • Managed product displays to enhance customer engagement and brand visibility.
  • Collaborated with store teams to implement seasonal merchandising strategies effectively.
  • Conducted inventory checks to maintain product availability and organization.
  • Coordinated promotional setups to align with marketing campaigns and store objectives.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.

Customer Service Representative

HSN, Home Shopping Network
St. Petersburg, Florida
10.2008 - 08.2014
  • Educated customers on product features and promotions during calls.
  • Maintained a positive attitude while handling high call volumes daily.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong customer relationships to encourage repeat business.
  • Identified opportunities for upselling additional products or services based on customer needs.

Education

High School Diploma -

Vernon Township High School
Vernon, NJ

Skills

  • Student records management
  • Data analysis and reporting
  • Compliance and evaluation
  • Educational administration
  • Data entry
  • Problem solving
  • Strong organization
  • Parental and guardian assistance
  • Discipline documentation

Accomplishments

  • Support Person of the Year for Glenridge Middle School 2023-2024

Timeline

Registrar

Orange County Public Schools
02.2022 - 05.2025

Merchandiser

Hallmark
10.2015 - 03.2021

Customer Service Representative

HSN, Home Shopping Network
10.2008 - 08.2014

High School Diploma -

Vernon Township High School

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