Dorothy Satterfield
Geraldine,AL
Summary
Experienced assistant manager and caregiver with 4+ years of success in customer service, cash handling, and team support. Skilled in store operations, conflict resolution, and maintaining accurate cash and inventory processes. Strong focus on dependable service, safety, and quality care.
Overview
4
4
years of professional experience
Work History
Private Caregiver
Olivia Andrews
Albertville, Alabama
01.2025 - Current
- Delivered personal care support for Olivia Andrews, ensuring comfort and dignity during bathing, dressing, and hygiene routines.
- Facilitated safe mobility for Olivia Andrews during transfers, walking, and repositioning to enhance overall safety and well-being.
- Coordinated medication reminders and monitored prescribed dose schedule for Olivia Andrews to ensure adherence to health regimen.
- Planned and prepared meals and snacks aligned with Olivia Andrews' diet requirements.
Assistant Manager
Family Dollar
Geraldine, Alabama
01.2024 - 01.2025
- Managed daily operations to ensure store efficiency ran smoothly through associate supervision and shift coverage.
- Directed store associates through daily Family Dollar operations and shift coverage needs.
- Supported store associates in daily operations and shift coverage to maintain smooth store functionality.
- Monitored cash register balancing, sales transaction processing, and drawer count accuracy.
- Balanced cash register, recorded sales transactions, and counted drawer totals to ensure accuracy.
- Oversaw stockroom organization, shelf replenishment, and freight delivery handling.
- Well-stocked sales floor reflected stockroom monitoring, shelf replenishment, and freight organization.
- Delivered customer service by resolving complaints and guiding shoppers to products for enhanced shopping experiences.
- Resolved customer concerns and directed shoppers to appropriate products.
Assistant Manager
Dollar General
Somerville, AL
06.2022 - 01.2024
- Directed store associates during daily Family Dollar operations and shift coverage
- Managed cash register balancing and sales transactions, ensuring accurate financial reporting and efficient customer service.
- Resolved customer concerns and directed shoppers to products, enhancing customer satisfaction and service experience.
- Oversaw stockroom organization, shelf replenishment, and freight delivery processing.
- Tracked inventory levels and escalated shortages to leadership, ensuring adequate stock for sales continuity.
- Applied store procedures, safety rules, and loss prevention standards.
- Prepared opening and closing tasks for retail floor and backroom areas.
- Maintained compliance with safety regulations and company policies throughout store operations.
Education
High School Diploma -
Chancellor High
Fredericksburg, VA06-1992
Skills
- Personal care support
- Medication management
- Meal preparation
- Safe patient transfers
- Hygiene support
- Patient monitoring
- Patient advocacy
- Customer service and support
- Cash handling
- Effective communication
Timeline
Private Caregiver
Olivia Andrews
01.2025 - Current
Assistant Manager
Family Dollar
01.2024 - 01.2025
Assistant Manager
Dollar General
06.2022 - 01.2024
High School Diploma -
Chancellor High