Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorothy Scott

Boynton Beach

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

29
29
years of professional experience

Work History

Accounting Clerk

City Of West Palm Beach
03.1998 - Current
  • Input high volume of monthly invoices with consistent accuracy.
  • Managed accounts payable and receivables and payroll.
  • Maintained accounting records utilizing in-house and client systems.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Input financial data and produced reports using [Software].
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Supported management by processing invoices and documents with consistent on-time delivery.

Cashier

Walmart
11.1996 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

General Studies

Martin County Highschool
Stuart, FL
06-1981

Skills

  • Invoicing and collections
  • Budgets and forecasting
  • Month-end reports
  • Collections and invoice processing
  • Month-end documentation
  • Cash flow management
  • Invoicing
  • Records management
  • Document scanning
  • Month-end closing
  • Data processing
  • Clerical support

Timeline

Accounting Clerk

City Of West Palm Beach
03.1998 - Current

Cashier

Walmart
11.1996 - Current

General Studies

Martin County Highschool
Dorothy Scott
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