DOROTHY SEWELL
Kansas City,KS
Summary
Dynamic Project Coordinator with a proven track record at T.F.T Global, excelling in team supervision and quality control. Demonstrated ability to exceed customer satisfaction through creative problem-solving and effective decision-making. Skilled in coordinating multiple projects and leading teams to success, with a strong emphasis on organizational skills and active listening.
Overview
11
11
years of professional experience
Work History
Home Health Caregiver
Acumen Fiscal Agency
12.2023 - Current
- Taking care of changing pull ups and cooking, cleaning and running to stores and wherever else they need me to go, giving baths
- Washing clothes
- Documented care provided and submitted notes to supervisor.
- Planned optimal meals based on established nutritional plans.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Educated patients and families on health care needs, conditions, and options.
- Improved patient outlook and daily living through compassionate care.
- Assisted clients with bathing, dressing and incontinence care.
- Checked patients' pulse, temperature and respiration.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Transported clients to medical appointments or other destinations when necessary.
- Assisted with client personal care needs to foster independence and well-being.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Transported individuals to medical appointments and assisted with errands.
- Provided entertainment and companionship through conversation, reading, and board games.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Cared for disabled children or children with sick or disabled parents.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Developed individualized care plans based on assessments of clients' needs and preferences.
- Provided patients and families with emotional support and instruction.
- Planned, prepared or served meals to patients according to prescribed diets.
- Managed patient transportation and appointment scheduling.
- Documented patient status and reported changes in care needs.
- Monitored patient vital signs and reported changes to physician or nurse.
- Accompanied clients to doctors' offices or on other trips outside home.
Project Coordinator
T.F.T Global
Kansas City, USA
10.2013 - Current
- Company Overview: Warehouse
- Sorting and inspecting, inventory, quality, quality control, moving locations when need be helping out in other buildings when need be
- Supervising a team entering time, outlook emails
- Warehouse
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Troubleshot and resolved non-technical issues using support documentation and training.
- Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
CNA -
Donnelly College
01.2007
High School -
Wyandotte High School
Kansas City, KS01.2004
Skills
- Project Coordinator
- Supervisor
- Strong Organizational Skills
- Quality Control
- Team Lead
- Inspector
- Health monitoring
- Team supervision
- Project coordination
- Problem solving
- Decision making
- Time management
- Patient care
- Record keeping
- Mobility assistance
- Quality control
- Customer service
- Active listening
- Dementia care
- Alzheimer's care
- Vital signs monitoring
- Personal hygiene assistance
- Meal preparation
- Emotional support
- Compassionate care
- Toileting assistance
- Light housekeeping
- Patient transportation
- Housekeeping
- Client safety and first aid
- Recording vital signs
- KS Driver's license
References
References available upon request.
Timeline
Home Health Caregiver
Acumen Fiscal Agency
12.2023 - Current
Project Coordinator
T.F.T Global
10.2013 - Current
CNA -
Donnelly College
High School -
Wyandotte High School
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