Dedicated and versatile professional with 5+ years of experience in customer service, property management, and administrative coordination. Proven ability to manage high call volumes, resolve complex customer concerns, schedule and coordinate appointments, and maintain organized documentation. Background includes serving as a Field Artillery Soldier in the Army National Guard, showcasing strong discipline, adaptability, and attention to detail under pressure. Experienced in leasing, resident services, and office operations across multiple apartment communities. Known for a strong work ethic, clear communication, and the ability to thrive in fast-paced, team-oriented environments. Seeking opportunities to apply my skills in a dynamic, service-focused role.