DOROTHY SPANGLER
Jefferson,IA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. I'm seeking and to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a diligent, diverse and experienced employee possessing great work ethic, friendly demeanor and a strong team-player.
Overview
23
23
years of professional experience
Work History
Sales Floor Lead
Kohls Department Store
06.2023 - Current
- Maintained consistent communication with upper management regarding sales performance metrics and areas of improvement within the department.
- Optimized store layout to maximize product visibility and enhance the overall shopping experience for customers.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Retail Sales Associate
Fleet Farm
03.2022 - 10.2023
- Helped customers by answering questions and locating merchandise
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Followed company policies, rules and procedures to promote company goals and maintain safety
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Managed cash register operations using POS system and processed sales and returns
- Maintained current and accurate inventory with cycle counts and audits.
Human Resource Assistant/Sales Floor Associate Floater
Menards
07.2021 - 02.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Used technology resources to assist customers in locating and selecting items
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Maintained confidentiality of sensitive information, safeguarding both personal data and proprietary business details.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Updated and maintained employee attendance records.
Office Administration Assistant
Active Family Chiropractic & Wellness
02.2019 - 08.2021
- Processed financial documents, contracts, expense reports and invoices
- Checked stock to determine inventory levels and maintain office supply products
- Responded effectively to sensitive inquiries or complaints
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships
- Coordinated appointments, meetings and conferences.
Licensed Massage Therapist
Massage Therapy and Healing
03.2016 - 12.2019
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients
- Assisted with basic bookkeeping, filing and maintaining clients' records
- Utilized cross-fiber friction techniques to facilitate strong, flexible repair in site-specific muscle and connective tissue injuries
- Increased sales by providing exceptional service and maintaining positive and energetic attitude
- Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
Billing Clerk/Licensed Massage Therapist
Family Active Health And Chiropractic
10.2014 - 03.2016
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
Human Resource Coordinator
Swift And Co
08.2001 - 04.2005
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated and administered employee health insurance and retirement plans.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Instructed senior leaders on appropriate employee corrective steps.
Education
Associate of Science Business -
DMACC
Ankeny, IALa James International College
Fort Dodge, IAHigh School Diploma - undefined
Panorama High School
Panora, IASkills
- Document Preparation
- Billing and Invoicing
- Database entry
- Document Scanning
- Word Processing
- Accounting Support
- Payroll and accounts payable and receivable
- Microsoft Outlook
- Microsoft Excel
- Documentation and Recordkeeping
Timeline
Sales Floor Lead
Kohls Department Store
06.2023 - Current
Retail Sales Associate
Fleet Farm
03.2022 - 10.2023
Human Resource Assistant/Sales Floor Associate Floater
Menards
07.2021 - 02.2022
Office Administration Assistant
Active Family Chiropractic & Wellness
02.2019 - 08.2021
Licensed Massage Therapist
Massage Therapy and Healing
03.2016 - 12.2019
Billing Clerk/Licensed Massage Therapist
Family Active Health And Chiropractic
10.2014 - 03.2016
Human Resource Coordinator
Swift And Co
08.2001 - 04.2005
Associate of Science Business -
DMACC
La James International College
High School Diploma - undefined
Panorama High School
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