Dorothy Spiess
Des Moines,IA
Summary
Adept at enhancing HR processes and provider relations, I significantly improved efficiency and resolution times at Imagine360. My expertise in talent acquisition, coupled with a knack for building strong relationships, ensures optimal organizational performance. Skilled in data entry and maintaining confidentiality, my background includes successful employee onboarding and dispute resolution, showcasing professionalism and integrity.
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
3
3
years of professional experience
Work History
HR Coordinator
Imagine360
09.2023 - Current
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Provider Services Professional
Imagine360
08.2022 - 09.2023
- Enhanced provider relations by addressing inquiries and resolving issues in a timely manner.
- Managed high-volume caseloads effectively, prioritizing tasks and meeting deadlines consistently while maintaining attention to detail.
- Assisted providers with navigating online portals, enhancing their overall experience with the organization''s services.
- Collaborated with cross-functional teams to address complex provider issues, resulting in improved resolution times.
Accounts Payable Clerk
Evans Delivery Inc.
08.2021 - 08.2022
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
Education
Bachelor of Science - Human Resource Management
Southern New Hampshire University
Hooksett, NH07-2023
Skills
- HR policies and procedures
- Employee Relations Management
- Data Entry and Reporting
- Networking and relationship building
- Confidentiality and Discretion
- Onboarding and Orientation
- Talent Acquisition
- Background Checks
- Professionalism and Integrity
- Recruitment and selection
- Exit Interviews
- Employee Relations
Timeline
HR Coordinator
Imagine360
09.2023 - Current
Provider Services Professional
Imagine360
08.2022 - 09.2023
Accounts Payable Clerk
Evans Delivery Inc.
08.2021 - 08.2022
Bachelor of Science - Human Resource Management
Southern New Hampshire University