Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dorothy Syllien

Brooklyn,United States

Summary

Compassionate and adaptable Certified Home Health Aide with VNS Health and Postpartum Doula, dedicated to supporting individuals and families through transitional stages of care. Skilled in HIPAA compliance, patient-centered communication, and emotional support, with proven success in enhancing well-being and fostering trust. Experienced in providing holistic care for diverse populations, including families in the postpartum period, by offering guidance, resources, and hands-on support. Recognized for strong empathy, adaptability, and commitment to maintaining the highest standards of safety, dignity, and quality of care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Home Health Aide

VNS Health
10.2024 - Current
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided mobility assistance such as walking and regular exercising.
  • Monitored progress and documented patient health status changes to keep care team updated.

Postpartum Doula

BPN
01.2024 - Current
  • Conducted postpartum home visits to monitor the well-being of both mother and infant while offering guidance on adjusting to life with a newborn.
  • Educated new parents on proper newborn care techniques including breastfeeding, diapering, bathing, soothing methods, and safety precautions.
  • Connected families with community resources such as lactation consultants or pediatricians when additional support was needed beyond my scope of practice as a doula.
  • Developed and maintained patient records and documentation.


Student Nursing Assistant

Concept Institute of Vocational Training INC.
03.2023 - 08.2023
  • Provided top-quality personal care to patients, including bathing, dressing, feeding, and mobility assistance.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Patient Service Representative

CityMD
03.2021 - 03.2023


  • Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed over 40 customer calls per day.

Education

Bachelor of Science - Health Sciences

Long Island University
Brooklyn, United States
05.2020

Associate of Arts - Liberal Arts And General Studies

College of Staten Island of The City University of New York
Staten Island, NY
05.2017

Skills

  • HIPPA Compliance
  • Emotional Support
  • Newborn care
  • Adaptability
  • Communication
  • Time Mangement

Certification

  • CHHA - Certified Home Health Aide - October 2024
  • Nursing Assistant Training - August 2023
  • Nanny Training, Carroll Garden Association- May 2023
  • Newborn Care Training, Carroll Garden Association- June 2023


Languages

Haitian Creole

Timeline

Certified Home Health Aide

VNS Health
10.2024 - Current

Postpartum Doula

BPN
01.2024 - Current

Student Nursing Assistant

Concept Institute of Vocational Training INC.
03.2023 - 08.2023

Patient Service Representative

CityMD
03.2021 - 03.2023

Bachelor of Science - Health Sciences

Long Island University

Associate of Arts - Liberal Arts And General Studies

College of Staten Island of The City University of New York

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