Dorothy Turcotte
Kingston,NH
Summary
Highly effective in juggling multiple responsibilities simultaneously. Proven history of exceptional time management and customer service. Great at developing employees and promoting from within. Ability to work with a variety of personalities and adapt management skills to get the best outcome.
Overview
20
20
years of professional experience
Work History
Licensed Insurance Agent
Tranzact Insurance Solutions
03.2021 - 05.2024
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Restaurant Training Manager
Wendys International
12.2003 - 01.2021
- Ensured compliance with all health and safety regulations, conducting regular inspections and providing ongoing staff education on best practices.
- Developed customized training materials for various roles, ensuring relevancy and applicability across all positions within the restaurant setting.
- Enhanced employee performance by developing and implementing comprehensive training programs for restaurant staff.
- Reduced turnover rates by creating a welcoming and supportive work environment for new hires through effective onboarding processes.
- Mentored team members for professional growth, fostering a culture of continuous learning within the restaurant environment.
Education
Bachelor of Science - Business
Endicott College
Beverly, MA06.2009
Skills
- Insurance sales expertise
- Goal Oriented Approach
- Workforce Management
- Ability to adapt to needs of other employees
Timeline
Licensed Insurance Agent
Tranzact Insurance Solutions
03.2021 - 05.2024
Restaurant Training Manager
Wendys International
12.2003 - 01.2021
Bachelor of Science - Business
Endicott College
Similar Profiles
Elizabeth A BlasimanElizabeth A Blasiman
Licensed Health and Life Insurance Agent at Tranzact Insurance SolutionsLicensed Health and Life Insurance Agent at Tranzact Insurance Solutions
Ashley JacksonAshley Jackson
Licensed Health Insurance Agent at Tranzact Insurance SolutionsLicensed Health Insurance Agent at Tranzact Insurance Solutions
Tiffany SutherlandTiffany Sutherland
Licensed Health Insurance Agent at Tranzact Insurance SolutionsLicensed Health Insurance Agent at Tranzact Insurance Solutions
Ekia JonesEkia Jones
CSR, Sales at Tranzact Insurance SolutionsCSR, Sales at Tranzact Insurance Solutions
Adam ShnidmanAdam Shnidman
Laborer at Jamco ExcavatorsLaborer at Jamco Excavators