Dorothy Ward
Carbondale,IL
Summary
College student looking to gain more experience in the workforce and work towards earning my bachelor's degree. A quick learner and hard worker capable of completing objectives quickly, multitasking, and excels in problem solving. Excellent communication, interpersonal skills, computer skills, and creative thinking. Works well in a team and is easy to talk to.
Overview
2
2
years of professional experience
Work History
Welcome-and-One-Stop Center Student Lead
College of Lake County
09.2024 - 08.2025
- Worked as a front-desk greeter and signed students in
- Assisted in training new employees on how to take Live Chats, tour preparation alongside assessing their performance, and assisting future students
- Responsible for creating weekly schedules and working alongside registration services to improve aspects of the job
- Built upon and aided new hires in developing problem-solving and interpersonal skills
- Received and sent phone calls to students in regards to their registration status and logged any potential enrollment
Welcome-and-One-Stop Center Student Employee
College of Lake County
08.2023 - 09.2024
- Planned tours to motivate prospective students and familiarize them with the campus and various nook and cranny information such as programs, classes, et cetera
- Responded to and aided customers over Live Chat
- Engaged with students using interpersonal skills
- Assisted students and other individuals with college readiness plans and problem solving
Education
High School Diploma -
Round Lake Senior High School
Round Lake, Illinois05-2023
Associate of Arts - English
College of Lake County
Grayslake, Illinois05-2025
Bachelor of Science - Mortuary Sciences And Funeral Services
Southern Illinois University, Carbondale
Carbondale, IL05-2027
Skills
- Efficient work ethic
- Multitasking
- Problem solving
- Efficient communication
- Sufficient computer skills
- Interpersonal skills
- Quick writer
- Friendly and professional
- Fast learner
- Campus tours
- Team collaboration
- Customer service
Timeline
Welcome-and-One-Stop Center Student Lead
College of Lake County
09.2024 - 08.2025
Welcome-and-One-Stop Center Student Employee
College of Lake County
08.2023 - 09.2024
High School Diploma -
Round Lake Senior High School
Associate of Arts - English
College of Lake County
Bachelor of Science - Mortuary Sciences And Funeral Services
Southern Illinois University, Carbondale
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