Dorothy White
Memphis,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Solid Waste Crew Member
City Of Memphis Public Works Division
11.2020 - 09.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Manager
McFerrin Heating & Air
02.2018 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Team Leader Member
YMCA Of Memphis & The Mid-South
01.2019 - 07.2021
- Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
COS (Check Out Supervisor)
Sam's Club
03.2016 - 02.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Education
No Degree - Medical Insurance Billing
Grantham University
Lenexa, KS08.2023
High School Diploma -
Westwood High School
Memphis, TN05.2004
Skills
- Cleaning and Sanitizing
- Customer Relations
- Store Opening and Closing
- Employee Training and Supervision
- Front of House Management
- Judgment and Decision-Making
- Quality Control Checks
- Crew Leadership
Timeline
Solid Waste Crew Member
City Of Memphis Public Works Division
11.2020 - 09.2022
Team Leader Member
YMCA Of Memphis & The Mid-South
01.2019 - 07.2021
Manager
McFerrin Heating & Air
02.2018 - 10.2021
COS (Check Out Supervisor)
Sam's Club
03.2016 - 02.2019
No Degree - Medical Insurance Billing
Grantham University
High School Diploma -
Westwood High School
Volunteer
Belle Forest Community School 5 years
PTO
Volunteer
Belle Forest Community School 5 years
PTO
Similar Profiles
Ashiona BakerAshiona Baker
Public Service Worker at City of Memphis Public Works DivisionPublic Service Worker at City of Memphis Public Works Division
LaSonja SledgeLaSonja Sledge
Data Analyst at City of Memphis Public Works DivisionData Analyst at City of Memphis Public Works Division
Montrell LacyMontrell Lacy
Sanitation Worker at City of Memphis Public Works DivisionSanitation Worker at City of Memphis Public Works Division
Jeffry RutherfordJeffry Rutherford
PII at City of Memphis Public Works DivisionPII at City of Memphis Public Works Division
Jamarr D. StackensJamarr D. Stackens
Personal Security Specialist at Jerry Lee LewisPersonal Security Specialist at Jerry Lee Lewis