Dorothy Wood
Tacoma,WA
Summary
Skilled Health Unit Coordinator with a proven track record at Good Samaritan Hospital, adept in records management and critical thinking. Demonstrated professionalism by enhancing unit efficiency and patient care, training new coordinators, and ensuring HIPAA compliance. Achieved increased workplace efficiency and patient satisfaction through exceptional communication and ethical standards.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator
Wellfound Behavior Health
10.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
HUC / CNA
Good Samaritan Hospital
08.2016 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
Education
Associate of Applied Science - Pharmacy Technician
Clover Park Technical College
Lakewood, WA06-2018
High School Diploma -
Lincoln High School
Tacoma, WA06-2007
Skills
- Records management
- Critical thinking
- Professionalism and ethics
- Patient registration
Timeline
Health Unit Coordinator
Wellfound Behavior Health
10.2023 - Current
HUC / CNA
Good Samaritan Hospital
08.2016 - 10.2022
Associate of Applied Science - Pharmacy Technician
Clover Park Technical College
High School Diploma -
Lincoln High School
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