Dorothy A. Brownlee

• Served client needs by staying on top of changing laws and processes
• Verified accuracy and integrity of forms and supplied details
• Reduced tax liability with correct use of appropriate adjustments, deductions, and credits
• Completed accurate returns based on client documentation and additional information.
• Completed and filed returns with tax departments at local, state, and federal levels

• Instructions of teacher
• Assisted in grading papers, running errands, doing clerical assignments, assisted in lunchrooms and with recess breaks, assisted with classroom activities and studies, and as directed by teaching staff.
• i often perform like duties with several teachers in one day

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.

• Answered phones and did general office work
• Did employees daily & weekly timekeeping - input hours, operation numbers and vacation and/or sick leave
• Calculated rates for culvert sales – sent acknowledgements
• Did data entry for orders, bills of lading and invoices
• Received inventory and input it into system.
• Scheduled appointments and conducted follow-up calls to clients

• Managed CFS Unit and trained employees coming into unit / Also trained supervisors, managers, postmasters on CFS procedures
• Duties: Weekly, Monthly and Annual Reports / Annual Budget
• Assisted Postmasters, Managers, Supervisors as well as customers with CFS problems
• Was on Great Lakes Area Review Audit Team / also was on National Review Audit Team
• Member of CFS National Advisory Committee
• Also Member of PARS First Article Test in Lake Mary

• Calculated and adjusted insurance rates according to specific rules and data information.
• Skilled at working independently and collaboratively in a team environment
• Worked well in a team setting, providing support and guidance

Obtained State Licensing January 1978

• Completed professional development in Cosmetology

Completed study from summer 1968 through winter 1969

• Honor Roll Freshman through Senior Year)