Dorrell Dottin
Everett,MA
Summary
Originally from Boston, Massachusetts, Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills.
Overview
8
8
years of professional experience
Work History
Social Worker - Child and Youth
Department of Children and Family Services
Chelsea, Massachusetts
11.2022 - Current
- Provided crisis intervention to children and youth in need of immediate assistance.
- Conducted home visits to assess client needs, evaluate progress, and provide resources to families.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed challenging behaviors in a respectful manner using de-escalation techniques.
- Responded promptly to emergency situations using appropriate de-escalation tactics.
Teller/Customer Service
East Cambridge Savings Bank
Cambridge, MA
05.2017 - 11.2022
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Organized, stocked and maintained the teller window area.
- Maintained balancing record with 90% rate of accuracy.
- Handled various accounting transactions.
- Sold cashier's checks, traveler's checks and money orders.
- Maintained friendly and professional customer interactions.
Security
Lucky Strike Entertainment LLC
Somerville, MA
07.2019 - 12.2019
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
- Patrolled facility every 30 minutes to look for suspicious activities.
- Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
- Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Monitored and authorized entrance and departure of employees, visitors and other persons.
Education
High School Diploma -
Everett High School
Everett, MA2017
Some College (No Degree) - Criminal Justice
San Diego State University
San Diego, CASkills
- Creative problem solver
- Credit card processing
- Proficient in cash management
- Local/state health laws knowledge
- Quick learner
- Cash flow management
- Mediation capability
- Multi-line phone talent
- Exceptional communication skills
- Training development aptitude
- Strategic sales knowledge
- Security
- Security assessments
- Security screenings
- Security awareness
- Maintaining security
- Patron security
- Money security
- Security patrol
- Security solutions
- Security procedures
- Fire security
- Personal security
- Security understanding
- Building security
- Security compliance
Timeline
Social Worker - Child and Youth
Department of Children and Family Services
11.2022 - Current
Security
Lucky Strike Entertainment LLC
07.2019 - 12.2019
Teller/Customer Service
East Cambridge Savings Bank
05.2017 - 11.2022
High School Diploma -
Everett High School
Some College (No Degree) - Criminal Justice
San Diego State University
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