Experienced sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, communication, and recruiting. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
19
19
years of professional experience
Work History
Sales Consultant/HCM Account Manager
Asure Software/Telepayroll
Orange County, California
10.2007 - 01.2024
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Advised clients on additional product selections based on their current and growth related needs, ensuring optimal satisfaction levels.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Branch Manager/Senior Recruiter
Abbot Resource Group
Seal Beach, California
04.2005 - 10.2007
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.